Skip to main content
Fisher & Paykel Product Help

Knock to Pause / Unlock is Not Working (DD*I Models Only)


Possible Cause What to Do
Not Knocking Hard or Firm Enough Ensure you are knocking firmly on the door, rather than using a light tap.  Also refer to Video: How to Use Knock to Pause on your DishDrawer™
Sensor Issue Door knock sensor is incorrectly installed or calibrated.  You will need a Service Technician to assist with this - Click Here to schedule a visit.

Still Need Help?

You may need assistance from one of our qualified service technicians.
Click on the button below to schedule a visit.

or Contact Us



  • Was this article helpful?