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Fisher & Paykel Product Help

Solving wash problems

Listed below are possible causes and solutions to some common wash problems. 

Overloading the washer or dryer. 
Choose the EASY IRON or HANDWASH cycle, as these cycles have been designed to minimise creasing. 
Try selecting a slower spin speed.
Do not leave wet clothes to sit in the washer or laundry basket. 
Poor soil removal
Warm wash water is too cold (refer to 'Changing pre-set options').
Not enough detergent for load size or amount of soil.
White clothes are better washed separately. Separate light and heavily soiled items, as clothes can pick up soil from dirty wash water. 
Cold water wash is too cold (refer to 'Changing pre-set options'). 
Select the wash temperature according to soil type. For example, blood and mud are better washed in cold water, while oily soils wash better in warmer water. 
Overloading the washer. Try reducing your load size. 
Loads made up of articles of varying sizes will wash better (eg full loads of sheets may not wash as well). 
Hard water requires more detergent than soft water.
Wash lint givers (eg towels, flannelette sheets) separately from lint collectors (eg synthetic fabrics). 
Overloading the washer. Try reducing your load size. 
Not enough detergent to hold the lint in suspension.
Overdrying in a dryer can cause a build-up of static electricity in synthetic fabrics and cause them to attract lint. 
Detergent residue
Overloading the washer. Try reducing your load size. 
Try using less detergent. 
Some detergents need to be pre-dissolved before being added to the washer. Check the detergent instructions. 
Cold ambient temperatures, cold washes and/or short agitation times may not allow the detergent to dissolve properly. Try pre-dissolving the detergent before adding it to the machine.
Black or grey marks on clothes
A build up caused by the interaction of fabric softener and detergent can flake off and mark clothes (refer to ‘Scrud’).
Insufficient detergent for the amount of soil on the clothes, can result in grey marks on clothes (refer to ‘Detergent’).
Dye transfer
Wash and dry non-colourfast clothes separately. 
Non-colourfast clothes left sitting in a washer or laundry basket can transfer dye onto other clothes. 
Washing with too much water (ie underloading) can cause the clothes to tangle around  one another. 
Do not load the washer by wrapping items around the agitator, eg place items, especially sheets, in the bowl as loose parcels.
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