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Fisher & Paykel Product Help

Caring for your washer

When you have finished using your washer 

  • Turn off the taps to prevent the chance of flooding should a hose burst.
  • Turn off the power at the wall.

    Cold water washing

    If you always wash with cold water, we recommend that a WARM or HOT wash be used at regular intervals, eg every 5th wash should be at least a warm one.

Cleaning your washer

Ensure the power is turned off at the wall before cleaning your washer. 

  • Clean the surfaces of your washer with a soft damp cloth only and wipe dry. Do not use scouring or spray cleaners as they can damage the paint, plastic and panel surfaces. 
  • Clean the fabric softener dispenser after each cycle using warm soapy water. 
  • To remove the agitator for cleaning, unscrew the nut down the centre of the agitator by turning anti-clockwise.

After the steps described above are carried out, the pictures will be immediately deleted without any additional confirmation queries. 

Cleaning the inside of your washer

If you use fabric softener or do regular cold water washing, it is important that you occasionally clean the inside of your machine. We recommend completing the following cycle 5 – 6 times  a year:

  • Add about two cups of a good quality powdered detergent to the machine (down the dispenser). 
  • Press POWER and select ALLERGY cycle, HIGH water level, MEDIUM spin and the SOAK option. 
  • Press START / PAUSE. 

We do not recommend that you wash clothes during this procedure.

Products that might damage your washer 

  • Concentrated bleaches, nappy sanitisers and hydrocarbon solvents (eg petrol and paint thinners) can cause damage to the paintwork and components of your washer. Be careful when washing garments stained with solvents as they are flammable. DO NOT put them in your dryer. 
  • Do not use pre-treatment sprays or liquids on or near your washer as they can damage your machine’s control panel and plastic surfaces. 
  • Use of dyes in your washer may cause staining of the plastic components. The dye will not damage the machine but we suggest you thoroughly clean your washer afterwards. We do not recommend the use of dye strippers in your washer.

Washer sounds and beeps

Your washer will make sounds that you will not have heard from other clothes washers.

  • While draining, your machine may give several low thuds. Your machine is checking that the water has drained before spinning. 
  • Your washer will beep if you have used NO SPIN or SOAK, and at the end of the cycle. 
  • If your machine is beeping continuously or giving a musical series of beeps, refer to 'Before you call for service'.

Automatic lint system 

Your washer has a self-cleaning lint system. The machine automatically separates the lint from the wash water, traps the lint between the inner and outer bowls and flushes it out at the end of the wash.

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