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Fisher & Paykel Product Help

Caring for your washer

When you have finished using your washer

  • Turn off the taps to prevent the chance of flooding should a hose burst.
  • Turn off the power at the wall.

Cleaning your CleanSmart™ washer

Before you start cleaning your CleanSmart™ washer, ensure that it is disconnected from the power (ie unplug the washer from the power socket).

Cleaning the control panel, topdeck and lid

Use a soft damp cloth to wipe all surfaces, and wipe dry. Avoid using chemical or scouring cleaners, as these will damage the paint and plastic surfaces of your washer.


The SmartTouch™ Control Dial and soft close lid are notdesigned to be removable for cleaning. Do not attempt to remove the dial or lid.


Cleaning the Detergent, Fabric Softener, and Wash Boost dispensers

Wipe out the detergent dispenser with a damp cloth. The funnels (tops) of both the Fabric Softener and Wash Boost dispensers click off easily. Simply place a finger down the centre and lift. The Fabric Softener and Wash Boost dispenser compartments are not removable and need to be wiped clean periodically. If the siphon tube on either dispenser looks partially blocked use a cotton bud to clean.


Removing the Fabric Softener funnel

Cleaning the inside of your washer

It is important that you occasionally clean the inside of your washer. Your CleanSmart™ washer has a ‘Bowl Clean’ cycle specifically for this purpose and will remind you every 100 cycles to run this cycle (the ‘Bowl Clean’ cycle icon will flash to alert you), or we recommend completing this cycle 5 – 6 times a year. We suggest that you do not have any items in the washer when you run this cycle.


Removing the Wash Boost funnel

Cleaning steps

  1. Add approximately 2 full scoops of a good quality powdered detergent directly into the detergent dispenser.
  2. Touch ‘Power’ 2017-06-29_1232.png to turn your washer on and select the ‘Bowl Clean’ cycle.
  3. Touch 2017-06-29_1505.png to start the cycle (refer to the ‘Wash cycles’ section for cycle details).

Cleaning your low-profile agitator

If your low-profile agitator becomes stained we recommend you use household bleach to clean it. Ensure you wear gloves. Tip a small amount of household bleach onto a soft cloth and apply to the stain. Be careful to avoid metal surfaces of your washer. Leave it to soak in for 10 minutes and repeat. Then put your CleanSmart™ washer through the ‘Bowl Clean’ cycle to remove any residual bleach (refer to the ‘Wash cycles’ section for cycle details).

Automatic lint disposal system

With CleanSmart™ washer there is no need to remove messy lint filters. Your CleanSmart™ washer has a self cleaning lint disposal system. It automatically separates the lint from the wash water as it washes. The lint becomes trapped between the inner and outer bowls and is flushed out at the end of the wash.

Products that might damage your washer

  • Concentrated bleaches, laundry pre-soakers/sanitisers, stain removers and hydrocarbon solvents (eg petrol and paint thinners) can cause damage to the surfaces eg control panel, and components of your washer.
  • Be careful when washing garments stained with solvents as they are flammable. DO NOT put them in your dryer.
  • Use of dyes in your washer may cause staining of the plastic components. The dye will not damage the washer but we suggest you thoroughly clean your washer afterwards.We do not recommend the use of dye strippers in your washer.

Saving water, energy and the environment

Water efficient washing machines will save you money, but it is also worth thinking about energy use, recycling water and the environment.

  • Turn the washer off at the wall when not in use.
  • Use Eco-Rinse option (where available).
  • Follow instructions on the detergent packet – do not overdose.
  • Use concentrated detergent – it costs less per wash.
  • Consider re-using the washing machine’s grey water on the garden or for flushing your toilet – more information can be found on government websites promoting energy and water saving.
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