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Fisher & Paykel Product Help

Installation instructions


Please check you received the following accessories with your Fisher & Paykel washer. You will find them inside the drum or attached to the packaging.

  • 2 x Inlet hose(s) (for models WH8560J and WH7560J only 1 x Inlet hose supplied)
  • 1 x Drain hose guide
  • 1 x Installation instructions and user guide
  • 1 x Spanner
  • 1 x Installation leaflet (attached to the top of the washer)
  • 1 x Inlet valve cap (excluding WH8560J and WH7560J models)


To ensure the best performance from your new washer please follow the instructions below.

Removing the packaging
  1. Remove the outer packaging (including the polystyrene packer and plastic wrapping). All packaging must be removed prior to use. Ensure these materials are kept out of reach of children.


A small amount of water may be seen inside the packaging and inside the washer. This is the result of factory testing and is normal.

  1. Tilt the machine backwards and ‘walk’ it off the base one foot at a time. Not doing so may cause damage to your floor and washer.

  2. Remove all packaging and accessories from inside the drum.

Removing the transit bolts

The clothes washer is fitted with 4 transit bolts at the rear to avoid damage during transportation.


The 4 transit bolts MUST be removed prior to operation of the machine. Failure to remove these will result in damage to the machine.

 To remove the bolts:
  1. Use a spanner or socket to unscrew and remove all four transit bolts at the back of the washer (A).

  2. Pull the black rubber grommets to remove the bolt, grommet and white plastic spacers from the machine. Keep the transit bolts in case they are required for future transit of the machine. Never transport the machine without the transit bolts properly fixed in place.

  3. Cover the bolt holes with the white plastic plugs which are attached to the machine and located near each hole (B). Push to clip into place.

trmoving the transit.png
    Removing the transit safety bolts


Product dimensions

prod dimensions.png

Property (mm) WH8560F/
A. Overall height of product. 850 850 850
B. Overall width of product. 600 600 600
C. Overall depth of product (including dial and door when closed). 645 645 590
D. Depth of door open. 1065 1065 1010
E. Minimum door clearance to adjacent wall. 330 330 330
Standpipe height. min. 800 – 1200 min. 800 – 1200 min. 800 – 1200


Maximum Capacity

Property (kg) WH8560F/
A. Overall height of product. 8.5 8.0 7.5

The exact height of your washer is dependent on how far the feet are extended from the base of the machine. The space where you install your washer needs to be at least 40mm wider and 20mm deeper than its dimensions.=

  • Electrical supply: 220 – 240V, 50Hz Sinusoidal, minimum 10A.
  • Inlet water static pressure: Max. 1MPa (150psi), Min. 30kPa (4.5psi).
  • Inlet water flow rate at tap: Min. 6 litres/min.



Install the machine on a solid and level floor surface ensuring it has at least 20 mm clearance on each side. The washer must not be installed on any textured floor coverings (eg carpet, rugs).


This machine must not be installed and operated on a plinth.

Leveling the machine

It is IMPORTANT to level the machine to ensure good spin performance, and to minimise noise, vibrations and wear and tear on the washer.

  1. Before positioning the machine in its final position, check that the machine is level, front to back and side to side.
  2. Manoeuvre the product into its final position (we suggest a minimum clearance of 20mm each side).
  3. Use a spirit level to check that the machine is correctly level. If needed, pull the machine out. Loosen the lock nut using the spanner provided and wind the feet up or down to correctly level the machine.
  4. Using the spanner provided, tighten the lock nuts against the base of the machine to lock the feet in position.

locking the feet.png
Locking the feet

Connecting to the water supply

Inlet hose(s)
  • New hose sets provided with the washer should be used to connect the washer to the water mains.

  • Old hose sets should not be re-used.

  • We recommend the inlet hose(s) are changed every 5 years. WARNING: Failure to do so may result in a flood and damage to property.

straight end.png

Straight (tap) end Elbow (machine) end
Inlet hose ends
  1. Connect the straight end(s) of the inlet hose(s) to the tap(s) and the elbow end(s)
    to the corresponding machine inlet valve(s). If present, the hot valve is colour coded orange to make this easier. Tighten the inlet hose end(s) by hand until the hose seal just makes contact with the tap sealing face and then tighten a further half-turn. Make sure there are no kinks in the hose(s).

  2. Turn the tap(s) on and check for leaks. Check for leaks again after 24 hours.


The hot water temperature should not exceed 65°C and the cold water temperature not exceed 35°C. Temperatures above these may cause the machine to fault or cause damage to the machine.

If you have an uncontrolled water heating source (eg a wet back or solar heating system) you should fit a Hot ‘N’ Safe Valve. This will ensure the hot water temperature remains within safe limits.

Hot ‘N’ Safe Valves available are:


Adjustable between 35°C – 55°C

For instantaneous gas hot water supply

Water supply requirements:

  • Inlet water pressure: Maximum 1MPa (150psi), Minimum 30kPa (4.5psi)
  • Inlet water flow rate: Minimum 6 litres/minute

Cold supply only: 
If you only have a cold water supply, the inlet valve cap (blanking cap) which came with your washer must be connected to the hot inlet valve (with the exception of WH8560J and WH7560J models). The cap prevents water leaking out of the hot valve. This appliance incorporates backflow protection complying with AS3500.1. No further backflow protection is required for connection to the water supply.


Your washer has an internal heater to heat water. If your model of washer has cold water connection only (WH8560J and WH7560J models), or if you do not connect a hot water inlet hose, your washer will automatically recognise there is no hot water supply and its internal heater will heat the cold water to the selected cycle temperature.


Drain hose placement in a stand pipe or tub

  1. To guide the drain hose over the tub or standpipe the hose guide must be fitted to the drain hose. The height of the standpipe or tub should be between 800 – 1200mm.

  2. Secure the hose guide so it cannot become dislodged from the standpipe or tub.

fitting the drain hose.png
  • If the drain hose is placed on the ground or if the standpipe or tub is less than 800mm high, the washing machine will continuously drain while being filled (siphon).

  • Regularly check that your standpipe or tub is free from lint or other obstructions, which may affect how your machine works or may cause flooding.

Attaching drain hose to spigot

  1. Guide drain hose through hose guide

  2. Secure hose guide to back wall of cupboard using a screw. The height of the drain hose should be between 500 – 800mm from ground level.

  3. Attach drain hose to spigot and secure using a hose clamp ensuring the blanking insert is cleared from spigot.

  4. Check for leaks.

  • The drain hose should be checked from time to time and replaced if any damage (eg wear, cuts, bulges, kinks, leaks, etc) is found. Do not bend the drain hose sharply, as this may cause it to split.
  • In multi-story apartments or any upper floor, the machine should be installed on a floor equipped with a drain.
  • Draining must comply with local by-laws.

attatching drain hose.png

 Electrical connection

  1. This appliance must be connected to a 220V – 240V, 50Hz, sinusoidal, minimum 10A electrical supply.

  2. Uncoil the power cord, remove and discard the plastic pin cover and plug into a wall socket.

  3. Connect the appliance to an earthed outlet protected by a fuse of suitable capacity.

  • Check the power cord for damage and make sure it is not squashed or twisted when installing the washer.
  • Always remove the power cord from a socket by the plug, not by the cord.
  • If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet box), ensure that it is positioned so that it does not come into contact with water or moisture. FAILURE TO DO SO MAY RESULT IN DEATH OR ELECTRICAL SHOCK.

  • Do not touch or operate the machine with wet hands or with bare-feet.

  • A damaged power cord must be replaced by a Fisher & Paykel trained and supported service technician, in order to avoid a hazard. The appliance must not be operated until it is repaired, as there is risk of electric shock.

  • Do not operate this machine if it has been damaged during transport. Contact your Fisher & Paykel dealer or Fisher & Paykel trained and supported service technician.

Spare Parts
Available from your Fisher & Paykel dealer or a Fisher & Paykel trained and supported service technician.
Hose Inlet Long (2m) Part No. 422680P
Hose Inlet Large Bore Part No. 426123P
Drain Hose Extension (Not suitable for attaching to a spigot). Part No. 425627P

Completing the installation

Installation test cycle

Do this before you wash any items in your washer. This is to check that your washer is installed correctly and that it is functioning correctly prior to use.

  1. Turn your washer on by pressing the ‘POWER’ button.

  2. Select the ‘Quick’ or ‘Super Quick’ cycle. Ensure the drum is empty and the door closed.

  3. Touch the start.png button. The machine will start to fill.

    • Observe the machine for any problems (eg leaking from the hose(s), excess noise or vibrations).

    • The washer will beep and display any faults on the screen if there are any problems. Refer to ‘Before you call for Service’ section at the back of this book.

  4. Wait until you see water in the bottom of the drum.

  5. Touch start.png to stop the cycle, then press ‘POWER’ to turn the machine off.

  6. Press ‘POWER’ again, select the ‘Spin’ cycle and touch start.png.

    • Check the drain hose is firmly secured to the standpipe or tub, or spigot.

    • Observe that the machine pumps out the water, and spins.


If there are any problems, you must address these before proceeding with normal use. The washer will automatically turn off at the end of the cycle if there are no problems.

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