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Fisher & Paykel Product Help

Before you call for service

User warnings

Your dryer is capable of diagnosing a number of its own problems. It will sound a continuous series of beeps and display a code when it has a problem that you can correct yourself. All control panel lights will turn off and a code will be displayed to inform you what the problem is. To stop the beeps sounding, press any button on the control panel. Do not try to continue your drying cycle once you stop the noise. You must address the problem the dryer is alerting you to.

Check this chart before you call for service. 

Problem Displayed As What to do

Keylock is activated.

  • Touch and hold the 'Keylock' button for 2 seconds to deactivate the Keylock
The lint filter is blocked and needs to be emptied
lint cln.png
  • Empty the lint filter and then replace it.
  • Check the lint filter is not damaged.
  • Check there is nothing else stuck in the lint filter holder which may be blocking the air flow.
  • Check the lint filter is in place correctly in your dryer.
The water tank is full and needs to be emptied
water full.png
  • Check if the water tank is full.
  • Empty the water tank.
  • If using the drain hose, check whether the water tank or drain hose is blocked.
  • Check the drain hose is still attached at the back of the machine, and is not kinked or squashed.
The condenser needs to be cleaned
cln cond.png
  • Clean the condenser (refer to the ‘Caring for your dryer’ section). Ensure the condenser unit has been placed or replaced correctly into your dryer.
The door is not closed door open.png
  • Close the door fully and touch start.png.
  • Try opening and closing the door again.
  • Reposition the load, make sure the load is correctly in the drum and that protruding items are not stopping the door from closing.

Once you have addressed the issue the user warning was alerting you to, try using your dryer as per usual.

If the symptom persists, call your Fisher & Paykel trained and supported service technician.

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