Skip to main content
Fisher & Paykel Product Help

Not On/Not Running

 

 

Possible Cause What to Do

Compressor

Located low down the back of the unit, the compressor is the ‘engine’ of your refrigerator. It should be warm or making a low humming noise.

Power supply – wall

Switch the power off at the socket, wait 60 seconds and switch on again (this may reset your refrigerator).

Power Cord not attached at rear of appliance

(CoolDrawer™)

Has the appliance just been Installed?
Check the Installation Instructions' in your User Guide.  You may require a Service Technician to assist with this - Click Here to schedule a visit.
The refrigerator is turned off Press the Start Button.JPG button for 3 seconds to start the refrigerator.
The refrigerator is in the defrosting cycle This is normal for an automatic defrosting refrigerator. 
They may be a fault If all other options do not solve the issue, you may have a fault, You will require a Service Technician to assist with this - Click Here to schedule a visit.

Power supply – household

Either test the socket by plugging in a dif­ferent appliance, or by plugging your refrigerator into a different power socket.

Check the House Fuse.

 

Still Need Help?


You may need assistance from one of our qualified service technicians.
Click on the button below to schedule a visit.

or Contact Us