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Fisher & Paykel Product Help

Care and cleaning



Before any cleaning or maintenance, always:

  • turn all burners off.
  • switch the power to the cooktop off at the wall.
  • make sure that the cooktop and its parts are a safe temperature to touch.

 General advice

  • Clean the cooktop regularly—do not let stains become burnt on, as they may become very difficult to remove.
  • Do not use abrasive cleaners, cloths or pads to clean any part of your cooktop. Some nylon scourers may also scratch. Check the label.
  • Clean up spillages as soon as possible. If left to dry on, food residue may clog the flame ports, causing an uneven flame pattern.
  • Make sure that no cleaner residue is left on any cooktop part; when heated, these could stain the cooktop.
  • See the following pages for instructions on replacing the pan supports and reassembling the burners correctly after cleaning.
  • Do not clean cooktop parts in a self-cleaning oven.
  • Do not use a steam cleaner.

How Often?



Stainless steel base

After every use

  1. Soak any stubborn stains under a hot soapy cloth.
  2. Wipe the soiling off with a cloth using a mild household detergent or stainless steel cleaner.
  3. Wipe with a clean damp cloth.
  4. Wipe the surface dry with a microfibre cloth.
  5. For extra shine, use a suitable stainless steel polish.
  • Hard water spots can be removed with household white vinegar.

  • Do not use abrasive cleaners, steel soap pads or sharp objects on stainless steel.
  • Always read the label to make sure that your stainless steel cleaner does not contain chlorine compounds as these are corrosive and may damage the appearance of your cooktop.
  • Always rub the stainless steel in the direction of the grain.
  • The graphics are etched onto the steel by laser and will not rub off.

Control dials

As needed

  1. Wipe with a damp cloth and mild detergent. Stainless steel cleaner can be used on the top surface of the dials only.
  2. Dry thoroughly with a soft cloth.
  • Do not use oven cleaner on the dials, as doing so may damage their coating.

Burner caps and rings, flame spreaders, pan supports, wok stand

As needed, but at least once a month

  1. Remove the parts that you wish to clean. See the the illustrations following this chart.
  2. Soak stubborn stains in a solution of biological clothes washing detergent or powdered dishwasher detergent.
  3. Clean the parts in hot soapy water. Use a stiff nylon brush or straight-ended paper clip to clear the flame ports.


  1. Rinse in warm water.
  2. Dry thoroughly.
  3. Replace the parts correctly, as shown in the drawings following this chart.
  • Make sure you keep the flame ports clear. Soiling from food spillage may clog these and cause ignition problems or uneven flame patterns.
  • Remove stains left by food or spillovers as soon as possible. If left to burn on, they may be difficult to remove or even permanently discolor these parts.
  • Before replacing the burner parts, make sure that they are completely dry. Wet burner parts may result in an irregular flame.
  • Before lighting a burner you have reassembled, check that all of its parts have been positioned correctly. Incorrect assembly can cause dangerous irregular flames and ignition problems.


At least once a month

Clean these very carefully using a toothbrush dipped into denatured alcohol.


  • A clean ignitor ensures trouble-free sparking. Check the ignitor regularly to make sure it is clean.

All gas components of the cooktop

Once every 3-4 years

  • Contact your local Authorised Repairer to perform a thorough check on all gas components of the cooktop.
  • For Authorised Repairer details, see your Service & warranty book or contact Customer Care.
  • All checking and maintenance must be performed by a suitably qualified person.
  • If the gas is connected with a flexible hose, checking should include inspecting the entire length of the flexible hose assembly for any sign of wear or damage.

Replacing the pan supports correctly

CG905C models 

The wok support goes in the centre, over the wok burner. The other two pan supports are interchangeable, but need to be rotated to match the rounded corners of the cooktop base.


Correct positioning of pan supports (CG905C models)

CG604C models

The pan supports are interchangeable, but they can only be placed as shown and need to be rotated to match the rounded corners of the cooktop base.


Correct positioning of pan supports (CG604C models)

Replacing the burner parts correctly

Semi-rapid and auxiliary burners



Correct positioning of semi-rapid, rapid, and auxiliary burner parts

Wok burner with cast iron cap and ring

Fit the flame spreader to the housing as shown by the arrow following. Make sure the burner is not able to rotate.



Correct positioning of cast iron wok burner parts

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