Connecting to Your Appliance
Once you have downloaded the App, use the following process to connect to your Appliance.
Adding your Appliance
- Turn on your Device Location
- Open the App, then select 'Add Appliance'
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- Select the Brand of your Appliance e.g Fisher & Paykel or Haier, then press Next.
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4. A list of Appliances will then show, please select your Product.
The appliance will firstly need to be connected to the App and then to Wi-Fi. This process can take up to 10 minutes. Once it is completed, you will see the message “Enjoy your connected appliance!”
Connecting your Device
- Ensure your Wi-Fi is turned On
- Ensure you are within 3 metres from your Appliance
There will be 5 or 6 steps to follow depending on your Appliance.
Step 1
| Example: LCD Oven | Example: LCD Laundry | Example: DishDrawer | Example: Column Refrigeration |
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Step 2
- Once Wi-Fi mode is enabled and the Wi-Fi LED is flashing on the machine, the customer will then be prompted to connect to the appliance’s Wi-Fi module.
- If the Wi-Fi mode is not flashing, you will need to re-press the button combination as advised by the SmartHQ App.
- If you are using a LCD/TFT screen, then you will need to navigate using the ‘Setup’ option.
The app will advise you are now on Step Two.
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- On your Device, go to Settings - Wi-Fi Settings and select ‘GE XXX – XXX’ then navigate back to the SmartHQ app.
- Then select Next in the App.
Step 3
- The app will advise you are now on Step Three
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- You will now be prompted to enter the appliance network password. The App will tell the you where to find it.
- Once the appliance network password has been entered, you will then be prompted to select ‘Next’ and enter your home Wi-Fi and password and select ‘Connect’.
Step 4
The app will advise you are now on Step Four
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- You will now be prompted to select your Home Wi-Fi and password, click Connect.
It can take some time for the Wi-Fi to populate in the App.
The below message can be displayed on some Apple devices, depending on the settings.
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Step 5
- The App will advise that it is 'Communicating'
Be aware, this step could take up to 10 minutes to finish, please be patient while the final steps are being completed.
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This is the Final step, once complete, you are now connected.