Tray/Bin Does Not Slide In & Out Evenly Last updated Save as PDF Possible Cause What to Do Packaging trapped Check to ensure no food or packaging is trapped behind the tray/bin. Runners not extending fully Holding onto sides of tray/bin, extend the runners fully by using a firm pull – this will reset the runner. Still Need Help? You may need assistance from one of our qualified service technicians. Click on the button below to schedule a visit. BOOK A SERVICE or Contact Us