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Fisher & Paykel Product Help

User Warnings & Sounds



  • Count the number of beeps made when the fresh food compartment door is opened.
  • Record the number and sequence of temperature lights displayed on the internal control panel and contact a Fisher & Paykel trained and supported service technician  in order to repair the fault. You can do this by going online to or by contacting our Customer Care Centre.
  • To silence the fault alarm press any button on the internal control panel.


Normal Refrigerator Sounds

  • ActiveSmart™ refrigerators are designed to have excellent energy ratings and cooling performance. As a result, you may hear sounds somewhat different to your old refrigerator.


Normal Operational Sounds

Sound Cause
Fan air flow sound ActiveSmart™ refrigerators have fans which change speed depending on demand. During cooling periods, such as after frequent door openings, fans circulate the cold air in the refrigerator and freezer compartments producing
some air flow sound. This is quite normal.
Cracking or popping sounds This may occur when the automatic defrost function is operating.
Running water sound This is the liquid refrigerant in the system and can be heard as a boiling or gurgling noise.
An audible hissing sound after closing the freezer door This is due to the pressure difference between the warm air that has entered the cabinet and suddenly cooled, and the outside air pressure.
Humming sounds This is the compressor running and is quite normal.
Gasket noises Normally occur over time due to a build up of dirt and/or grime. See ‘Cleaning care’ section.
Ice maker and water dispenser sounds:
  • Running water as the ice maker and/or water tank fills.
  • Water valve opening and closing (hissing sound).
  • Loosened from the ice molding tray (cracking).
  • Ice dropping into bin (clunking).
  • Motor operation (low humming).
Other sounds may be heard for the following reasons:

  • Cabinet not level
  • Floor uneven or weak
  • Bottles or jars rattling on shelves



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