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Fisher & Paykel Product Help

Water filter – Ice & Water models

All the water supplied to your refrigerator is filtered through a filter cartridge, this helps remove unwanted impurities and is located behind the kickstrip grille. To maintain water quality we recommend replacing the filter cartridge every 6 months.

  • When the filter cartridge requires replacing, the filter change icon  will illuminate on the internal control panel and external display. The icon will flash as a reminder on the external display whenever water is dispensed.
  • Replacement filter cartridges (part number: 839041) can be purchased through Fisher & Paykel Customer Care Centre or online at (this service is available to selected markets only).
  • To avoid serious illness or death, do not use the water filter where water is unsafe or of unknown quality.

  • If the water filtration system has been allowed to freeze, replace the filter cartridge and flush the water system following the instructions on the previous page.

  • The water filter cartridge needs to be changed when the filter change icon illuminates on the internal control panel and external display.

Changing the water filter cartridge 

To remove old filter cartridge

  1. Remove kickstrip grille by inserting fingers into the left and right square openings on the grille. Pull towards you. The filter is located on the left-hand side.
  2. Pull freezer drawer slightly open in order to fit filter cartridge tool.
  3. Align the filter cartridge tool to the filter and turn 90° anti-clockwise to loosen, as shown on the right.
  4. Pull the filter cartridge tool and filter towards you to remove.

–  When the filter is removed a few drops of water may be present. This is quite normal.
–  Discard the old filter.

Disengaging filter cartridge

To install new filter cartridge

  1. Pull freezer drawer slightly open in order to fit filter cartridge tool. Remove the red protective cap on the spigot head. Align the filter cartridge tool over the filter.
  2. Insert the filter cartridge and tool into the bottom left of the product, as shown on the right.
  3. Firmly push the cartridge in until the filter head cannot be pushed any further. Turn 90° clockwise to tighten as shown on the right.
  4. Remove filter cartridge tool and close freezer drawer. Replace kickstrip grille by aligning securing hooks. Push grille firmly onto product until it clips securely.
  5. Reset the filter change icon on the display, this will remind you when the filter next requires replacing. Please refer to the next page for activation.
  6. Flush the water filter of any trapped air, harmless carbon fines and to also check for leaks. Dispense 4 litres of water and discard.
  7. A few drops of water may appear out of the dispenser over the next few days as the remaining trapped air is cleared.

Engaging filter cartridge

To reset the filter change icon

We recommend the water filter be used from the time of installation, and the change filter icon be reset only when a replacement is installed. Do not reset the change filter icon before the filter is changed or the filter monitoring will be inaccurate.

  • To reset, press  and  buttons for 4 seconds on the internal control panel.
  • The filter icon  on the internal control panel and external display will no longer illuminate.

To disable the filter change icon

If the change filter icon is disabled you will not be reminded of when to next change your filter cartridge. We only recommend disabling this function when no filter cartridge is fitted.

  • To disable, press ,  and  buttons for 4 seconds.
  • We recommend that you do not disable the filter change icon if you have a filter cartridge fitted to the connection.
  • The rate of water flow through the water dispenser can slow down as the filter cartridge accumulates any sediment which may be present in the water supplied to your home. This varies depending upon your local water quality, which may require your filter cartridge to be changed more frequently.
  • In cases of excessively reduced filter life we recommend that you consult a local plumber or your water supplier for advice on suitable filtration requirements for the water supplied to your home.
  • filter replacement is the consumer’s responsibility and will not be covered by the Manufacturer’s warranty except in the case of faulty parts or materials within the filter cartridge.
  • If the water has not been dispensed for some time or water has an unpleasant taste or odour, flush system by dispensing 4 litres of water.
  • If unpleasant taste or odour persists, you may wish to fit a new filter cartridge.
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