Cooktop or Cooking Zone has Turned Itself Off Unexpectedly, a Tone Sounds & an Error Code is Displayed (typically E or Er alternating with one or two digits in the cooking zone displays)

Possible Cause	What to Do
Technical fault	Please note down the error letters and numbers, switch the power to the cooktop off at the wall, and Contact Us with the error code information.
The cookop electronics have overheated and the cooktop turns itself off as a safety measure. Note: This error will usually display as Er21 or E2 alternating with H	Let the cooktop cool down before using it again. Check the Insulation has been fitted properly.

Possible Cause

What to Do

Technical fault

Please note down the error letters and numbers, switch the power to the cooktop off at the wall, and Contact Us with the error code information.

The cookop electronics have overheated and the cooktop turns itself off as a safety measure.

Note: This error will usually display as Er21 or E2 alternating with H

Let the cooktop cool down before using it again.

Check the Insulation has been fitted properly.

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