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Fisher & Paykel Product Help

Solving Wash Problems


Wrinkling or Creasing

  • Was the washer (or dryer) overloaded?
  • Selecting the EASY IRON or DELICATE cycle, will help minimize wrinkling and creasing.
  • Try selecting a slower spin speed.
  • Do not leave wet clothes to sit in the washer or laundry basket.
  • Select a lower wash temperature.

Poor Soil Removal

  • Warm wash water is too cold (refer to page 34).
  • Was there enough detergent for the load size or amount of soil?
  • White clothes are better washed separately. Separate light and heavily soiled items, as clothes can pick up soil from dirty wash water.
  • Cold wash water is too cold (refer to page 34).
  • Select the wash temperature according to soil type. For example, blood and mud are better washed in cold water, while oily soils wash better in warmer water.
  • Was the washer overloaded? Try reducing your load size.
  • Loads made up of articles of varying sizes will wash better (eg full loads of sheets may not wash as well).
  • Hard water requires more detergent than soft water.


  • Wash lint givers (eg towels, flannelette sheets) separately from lint collectors (eg synthetic fabrics).
  • Was the washer overloaded? Try reducing your load size.
  • Not enough detergent to hold the lint in suspension.
  • Over drying in a dryer can cause a build-up of static electricity in synthetic fabrics and cause them to attract lint.

Detergent Residue

  • Was the washer overloaded? Try reducing your load size. Items require space to move in the wash basket.
  • Did you use too much detergent? Try using less detergent.
  • Some detergents need to be pre-dissolved before being added to the washer. Check the detergent instructions.
  • Cold ambient temperatures, cold washes and/or short agitation times may not allow the detergent to dissolve properly. Try pre-dissolving the detergent before adding it to the machine. You may also like to program the Controlled Cold temperature option (refer to page 34).
  • Did you use the most appropriate wash cycle?

Black or Gray Marks on Clothes

  • A build up caused by the interaction of fabric softener and detergent can flake off and mark clothes (refer to ‘Scrud’ page 24).
  • Insufficient detergent for the amount of soil on the clothes, can result in grey marks on clothes (refer to ‘Detergent’ page 22).

Dye Transfer

  • Wash and dry non-colorfast clothes separately.
  • Non-colorfast clothes left sitting in a washer or laundry basket can transfer dye onto other clothes.


  • Washing with too much water (ie under loading) can cause the clothes to tangle around one another.
  • Do not load the washer by wrapping items around the agitator, eg place items, especially sheets, in the basket as loose parcels.
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