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Fisher & Paykel Product Help

Fabric Softener


Choosing the Right Cycle

If you wish to use fabric softener you will need to select the SOFTENER option by using the OPTIONS button which will give you a deep rinse. If SOFTENER is not selected, the fabric softener will not be dispensed correctly.


A small volume of water remaining in the dispenser at the end of the cycle is normal.

Adding the Fabric Softener

Always refer to the fabric softener package for the manufacturer’s recommended dosage.

Measure the fabric softener out into the cap and pour into the fabric softener dispenser (next to the detergent dispenser). The fabric softener will remain in the top of the dispenser until the deep rinse when water flushes it into the tub.


If you fill above the MAX level mark, the fabric softener will dispense into the basket prematurely and may stain clothes, and also contribute to scrud (described below).

429118 Fig.19 Adding Softener.PNG

Fig.19 Adding Softener into the Fabric Softener Dispenser

Cleaning the Dispenser

The dispenser may need cleaning periodically. Please refer to page 43 for advice about cleaning the dispenser.


Scrud is the name of the waxy build-up that can occur within any washer when fabric softener comes into contact with detergent. This build-up is not brought about by a fault in the washer. If scrud is allowed to build-up in the washer it can result in stains on the clothes or an unpleasant smell in your washer.

If you wish to use fabric softener we recommend you:

  •  Use it sparingly.
  • Use one that is of a thinner consistency.
  • Measure it carefully to ensure you do not fill above the MAX level of the dispenser.
  • Clean the dispenser as soon as the cycle has finished.
  • Clean your washer regularly using the BASKET CLEAN cycle (refer to page 44).

Cold water washing increases the chance of this build-up occurring. We recommend a warm or hot wash at regular intervals, eg every 5th wash.

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