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Fisher & Paykel Product Help

Not On/Not Running



Possible Cause What to Do


Located low down the back of the unit, the compressor is the ‘engine’ of your refrigerator. It should be warm or making a low humming noise.

Power supply – wall

Switch the power off at the socket, wait 60 seconds and switch on again (this may reset your refrigerator).

Power Cord not attached at rear of appliance


Has the appliance just been Installed?
Check the Installation Instructions' in your User Guide.  You may require a Service Technician to assist with this - Click Here to schedule a visit.
The refrigerator is turned off Press the Start Button.JPG button for 3 seconds to start the refrigerator.
The refrigerator is in the defrosting cycle This is normal for an automatic defrosting refrigerator. 

Power supply – household

Either test the socket by plugging in a dif­ferent appliance, or by plugging your refrigerator into a different power socket.

Check the House Fuse.


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