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Fisher & Paykel Product Help

Detergent not dispensing during a cycle


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Possible Cause What to Do

Detergent dispenser obstruction

Before a cycle, ensure the dispenser is fully closed with nothing obstructing it from opening.

Ensure tall crockery items (larger than 230mm) are not placed in front of the detergent dispenser as these can prevent the dispenser door from opening during the cycle. Larger plates (up to 290mm) can be placed in the lower basket at the rear or to the side, away from the detergent dispenser.

Dispenser damp If the dispenser is damp, dry it before adding detergent to prevent caking.

Tablet in dispenser

(DishDrawer models only)

For DishDrawer models, detergent tablets should go in the cutlery basket rather than the dispenser.  Refer Video: How to Load Tablets in your Dishdrawer 


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