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Fisher & Paykel Product Help

Dishes Did Not Dry

 

Possible Cause What to Do

Overloading / Incorrectly Loaded

Remember to spread items evenly leaving plenty of space in between. Ensure the dishes are not nesting together.

Also refer to Video: How to Load your DishDrawer™

Wash Program Type

Certain programs (e.g. Eco) have shorter drying times than others – try a standard wash program instead.  

Series 7 (Model Numbers ending in a 7) - Check 'Wash Program Controls' in your Quick Start Guide or Video: How to Select A Wash Program for your DishDrawer™

Series 9 (Model Numbers ending in a 9) - Check ''Wash Program Controls' in your Quick Start Guide or Video: How to Select A Wash Program for your DishDrawer™

If you are unsure of your model, click here to find out how to locate your Model Number.

Rinse Aid Low or Depleted If using tablets, check whether they contain rinse aid or the rinse aid dispenser is filled.  Refer to Video: How to Add Rinse Aid to your DishDrawer™
Dishes were left in the drawer for several hours after a wash We recommend unloading the dishes within a few hours after a wash program has finished, as the small amount of vapor left after the wash may, with time, resettle on dishes as condensation. Using rinse aid or increasing its setting may also help reduce this problem.
Rinse aid setting too low Increase the rinse aid setting
Eco wash program used Certain programs, such as Eco, have a shorter drying time than others. Try a Standard wash program instead.
Normal Eco wash program used Certain programs, such as Eco, have a shorter drying time than others. Try a Standard wash program instead.

Items that require a longer drying time, e.g. plastic utensils and containers

DD***C models only: Set the wash program with Extra dry. (only available on some wash programs)

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