Washing Machine - Front Loader Models
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| Fault Code | What to Do |
|---|---|
| Door open | Check the door has been closed properly. |
| No tap | Check the water to the product has been connected properly - refer 'Troubleshooting' in your User guide. |
| E7:00 | Motor error - You will require a Service Technician to assist - Click Here to schedule a visit. |
| E7:01 | Motor issue - You will require a Service Technician to assist - Click Here to schedule a visit. |
| E7:02 | Motor issue - You will require a Service Technician to assist - Click Here to schedule a visit. |
| E7:03 | Motor issue - You will require a Service Technician to assist - Click Here to schedule a visit. |
| E7:04 | Motor issue - You will require a Service Technician to assist - Click Here to schedule a visit. |
| E7:06 |
Motor brown out - incoming voltage has dropped below minimum levels, try again and if fault continues, you will require a Service Technician to assist - Click Here to schedule a visit. |
| E7:07 |
Motor issue - You will require a Service Technician to assist - Click Here to schedule a visit. |
| E7:08 |
Motor issue - You will require a Service Technician to assist - Click Here to schedule a visit. |
| E7:09 |
Electronic issue - You will require a Service Technician to assist - Click Here to schedule a visit. |
| Err 10 |
Heater error - You will require a Service Technician to assist - Click Here to schedule a visit. |
| Err 12 | Water level has exceeded max level - You will require a Service Technician to assist - Click Here to schedule a visit. |
| Err 37 |
Pump Filter is Blocked Clean the pump filter. Follow the instructions in 'Caring for your washer' in your user guide. Ensure there are no foreign objects in the pump cavity, or obstructing the impeller at the rear of the cavity. |
|
Drain is Blocked Check that the drain hose is not blocked, or that the household drain is not blocked. This will stop the machine from being able to pump the water out. |
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Drain hose too low Ensure the height of the drain hose is at least 600mm from the floor level. Refer to 'Draining' in your Installation Guide |
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Spigot has not been drilled, or is blocked Ensure the opening of the spigot has been drilled out so the water can drain away. Ensure there is no blockage that will prevent draining. |
|
| Err 74 |
Pressure sensor error - You will require a Service Technician to assist - Click Here to schedule a visit. |
| Err 75 |
Heater failure - You will require a Service Technician to assist - Click Here to schedule a visit. |
| Err 105 |
Communication error - You will require a Service Technician to assist - Click Here to schedule a visit. |
| Err 235 |
Door lock failure - You will require a Service Technician to assist - Click Here to schedule a visit. |
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