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Fisher & Paykel Product Help

Washing Machine - Front Loader Models

 

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Fault Code What to Do
Door open Check the door has been closed properly.
No tap Check the water to the product has been connected properly - refer 'Troubleshooting' in your User guide.
E7:00 Motor error - You will require a Service Technician to assist - Click Here to schedule a visit.
E7:01 Motor issue - You will require a Service Technician to assist - Click Here to schedule a visit.
E7:02 Motor issue - You will require a Service Technician to assist - Click Here to schedule a visit.
E7:03 Motor issue -  You will require a Service Technician to assist - Click Here to schedule a visit.
E7:04 Motor issue - You will require a Service Technician to assist - Click Here to schedule a visit.
E7:06

Motor brown out - incoming voltage has dropped below minimum levels, try again and if fault continues,  you will require a Service Technician to assist

- Click Here to schedule a visit.

E7:07

Motor issue - You will require a Service Technician to assist

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E7:08

Motor issue - You will require a Service Technician to assist

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E7:09

Electronic issue - You will require a Service Technician to assist

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Err 10

Heater error - You will require a Service Technician to assist

- Click Here to schedule a visit.

Err 12 Water level has exceeded max level - You will require a Service Technician to assist - Click Here to schedule a visit.
Err 37

Pump Filter is Blocked

Clean the pump filter. Follow the instructions in 'Caring for your washer' in your user guide. Ensure there are no foreign objects in the pump cavity, or obstructing the impeller at the rear of the cavity.

Drain is Blocked

Check that the drain hose is not blocked, or that the household drain is not blocked. This will stop the machine from being able to pump the water out.

Drain hose too low

Ensure the height of the drain hose is at least 600mm from the floor level. Refer to 'Draining' in your Installation Guide

Spigot has not been drilled, or is blocked

Ensure the opening of the spigot has been drilled out so the water can drain away. Ensure there is no blockage that will prevent draining.

Err 74

Pressure sensor error - You will require a Service Technician to assist

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Err 75

Heater failure - You will require a Service Technician to assist

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Err 105

Communication error - You will require a Service Technician to assist

- Click Here to schedule a visit.

Err 235

Door lock failure - You will require a Service Technician to assist

- Click Here to schedule a visit.

 

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