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Fisher & Paykel Product Help

Safety and Warnings


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Weight Hazard

  • The ventilation hood is heavy. Please ensure adequate care is taken when installing the ventilation hood to prevent personal injury.
  • The ventilation hood must be installed onto a solid wall, stud, beam or truss.
  • Weight of the products are 18lb (8.2kg) HP24 / 25lb (11.5kg) HP36.

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Electric Shock Hazard

  • Always disconnect the appliance from the mains power supply before carrying out any maintenance or repairs.
  • Installation work and electrical wiring must be done by qualified person(s) in accordance with all applicable codes and standards, including fire-rated construction.
  • Failure to do so can result in death, electric shock, fire or injury to persons.


Important Safety Instructions 

  • Read the entire set of instructions before installing or using this appliance.
  • Read and save these instructions. 
  • For general ventilating use only. Do not use to exhaust hazardous or explosive materials and vapors.
  • To reduce the risk of fire, electric shock, or injury to persons, observe the following:
    • Use this unit only in the manner intended by the manufacturer. If you have questions, contact the manufacturer. For residential use only.

    • Before servicing or cleaning unit, switch power off at service panel and lock the service disconnecting means to prevent power from being switched on accidentally. When the service disconnecting means cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel.

    • Installation work and electrical wiring must be done by qualified person(s) in accordance with all applicable codes and standards, including fire-rated construction.

    • Sufficient air is needed for proper combustion and exhausting of gases through the flue (chimney) of fuel burning equipment to prevent back drafting. Follow the heating equipment manufacturer’s guideline and safety standards such as those published by the National Fire Protection Association (NFPA), and the American Society for Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and the local code authorities.

    • When cutting or drilling into wall or ceiling, do not damage electrical wiring and other hidden utilities.

    • Ducted fans must always be vented to the outdoors.

    • This unit must be grounded.

  • To reduce risk of fire and to properly exhaust air, be sure to duct air outside – Do not vent exhaust air into spaces within walls or ceilings or into attics, crawl spaces, or garages.

  • To reduce the risk of fire, use only metal ductwork.

  • To reduce the risk of fire or electric shock, do not use this fan with  any solid-state speed control device.

  • To reduce the risk of a range top grease fire:

    • Never leave surface units unattended at high settings. Boilovers cause smoking and greasy spillovers that may ignite. Heat oils slowly on low or medium settings.

    • Always turn hood ON when cooking at high heat or when flambéing food (ie Crepes Suzette, Cherries Jubilee, Peppercorn Beef Flambé)

    • Clean ventilating fans frequently. Grease should not be allowed to accumulate on fan or filter.

    • Use proper pan size. Always use cookware appropriate for the size of the surface element. 

  • To reduce the risk of injury to persons in the event of a range top grease fire, observe the following*:

    • SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.

    • NEVER PICK UP A FLAMING PAN – You may be burned.

    • DO NOT USE WATER, including wet dishcloths or towels – a violent steam explosion will result.

    • Use an extinguisher ONLY if:

      • You know you have a Class ABC extinguisher, and you already know how to operate it.

      • The fire is small and contained in the area where it started.

      • The fire department is being called.

      • You can fight the fire with your back to an exit.

  • Unplug or disconnect the appliance from the power supply before servicing or cleaning.

* Based on “Kitchen Firesafety Tips” published by NFPA.


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