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Fisher & Paykel Product Help

Service Call Check

Please check the following before calling for service:

  1. Place one cup of water in a glass measuring cup in the oven and close the door securely. Operate the oven for two minutes at HIGH 100%.
     
    A. Does the light come on in the oven? YES _____ NO _____
    B. Does the cooling fan work?
    (Put your hand over the top ventilation openings.)
    YES _____ NO _____
    C. Does the turntable rotate?
    (It is normal for the turntable to turn in either direction)
    YES _____ NO _____
    D. Is the water in the oven warm? YES _____ NO _____
  2. Remove the water from the oven and operate the oven for 5 minutes at AUTO 450°F. Operate the microwave oven for one minute at HIGH 100%.
    A. Do CONV and COOK indicators light? YES _____ NO _____
    B. After the oven shuts off, is the inside of the microwave oven hot? YES _____ NO _____

If “NO” is the answer to any of the above questions, please check electrical outlet, fuse and/or circuit breaker If either or both are not functioning properly, CONTACT YOUR NEAREST Fisher & Paykel AUTHORIZED SERVICER.

A microwave oven should never be serviced by a “do-it-yourself” repair person.

If time appearing in the display is counting down very rapidly, check Demonstration Mode section and cancel.

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