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Fisher & Paykel Product Help

Care & Cleaning



Before any cleaning or maintenance, always:

  • Turn all burners off.
  • Switch the power to the cooktop off at the wall.
  • Make sure that the cooktop and its parts are a safe temperature to touch.. 


General Advice

  • Clean the cooktop regularly—do not let stains become burnt on, as they may become very difficult to remove.
  • All parts of the appliance can be cleaned with a small amount of hot soapy water, rinsed, dried and buffed to a shine with a soft, heavy pile cloth. Always try this first, as it is the mildest cleaning procedure.
  • Do not use abrasive cleaners, cloths or pads to clean any part of your cooktop. Some nylon scourers may also scratch. Check the label.
  • To avoid marring the surfaces, always rub metal finishes in the direction of the polish lines. The cleaner will be more effective when used in the direction of the polish lines.
  • Clean up spillages as soon as possible. If left to dry on, food residue may clog the flame ports, causing an uneven flame pattern.
  • Make sure that no cleaner residue is left on any cooktop part; when heated, these could stain the cooktop.
  • See the following pages for instructions on reassembling the burners correctly after cleaning.
  • Do not clean cooktop parts in a self-cleaning oven.
  • Do not use a steam cleaner.


Do's Dont's
  • Read these cleaning instructions and the ‘Safety and warnings’ section before you start cleaning your cooktop.
  • Before cleaning or removing any part, make sure that everything on the cooktop has been turned off.
  • Unless suggested otherwise in the chart following, allow any part to cool to a safe temperature before cleaning.  Wear long protective mitts to avoid burns from steam or hot surfaces.
  • Try using any cleaner on a small area first, to ensure it doesn’t stain.
  • Use only clean sponges, soft cloths, paper towels, and plastic non-metal pads for cleaning or scouring (use only soap pads with soap still in them, an empty pad can scratch).
  • Do not use aerosol cleaners until the cooktop has completely cooled.  The propellant substance in these cleaners could catch fire in the presence of heat.
  • Do not let soiling or grease accumulate anywhere on the cooktop. This will make future cleaning more difficult and may present a fire hazard.
  • Do not use any abrasive or harsh cleaners, cloths, scouring pads or steel wool. These will scratch your cooktop and damage its appearance.
  • Do not use a steam cleaner to clean any part of the cooktop.
  • Do not perform any cleaning or maintenance on parts not specifically named in the chart below. If in doubt, contact Customer Care.


Manual Cleaning Chart


How Often?

How? Important!
Stainless Steel Base
  • After every use
  1. Soak any stubborn stains under a hot soapy cloth.
  2. Wipe the soiling off with a cloth using a mild  household detergent or stainless steel cleaner.
  3. Wipe with a clean damp cloth.
  4. Wipe the surface dry with a microfiber cloth.
  5. For extra shine, use a suitable stainless steel polish.
  • Hard water spots can be removed with household white vinegar.
  • Do not use abrasive cleaners, steel soap pads or sharp objects on stainless steel.
  • Always read the label to make sure that your  stainless steel cleaner does not contain chlorine compounds as these are corrosive and may damage the appearance of your cooktop.
  • Always rub the stainless steel in the direction of the grain.
  • The graphics are etched onto the steel by laser and will not rub off.

Control Knobs

  • As Required
  1. Wipe with a damp cloth using and hot water.
  2. Dry thoroughly with microfiber cloth.
  • If wished, the knobs can be removed for cleaning. Before  removing a knob, make sure that it is set to OFF, then pull it straight upwards. Remove only one knob at a time, and make sure that you refit it on its shaft completely and correctly after cleaning.
  • Do not use stainless steel cleaner or oven cleaner on these parts, as doing so may damage their coating.

Burner Caps and Brass Flame Spreaders

  • As needed, but at least once a month
  1. Check that the burner is turned OFF and allow it to cool.
  2. Lift off the burner cap and brass flame spreader.
  3. Wash them in hot soapy water, rinse, and dry.
  • Use a stiff nylon brush or straight-ended paper clip to clear the notches of a flame spreader.
  1. Replace the flame spreader and burner cap correctly. See ‘Replacing the burner parts’.
  • Keep the notches of the flame spreaders clear. Soiling may clog these and cause ignition problems.
  • Before replacing the burner parts, check that they are dry.  Wet burner parts may result in an irregular flame.
  • Before lighting a burner you have reassembled, check that all of its parts are positioned correctly.  Incorrect assembly can cause dangerous irregular flames and ignition problems.
  • At least once a month
  1. Check that the burner is turned OFF.
  2. Clean the ignitor with a small brush (eg old  toothbrush) or cotton swab that has been dipped into denatured alcohol..
  • The ignitors must be kept clean and dry to work correctly. Dirty or wet ignitors could cause constant clicking and sparking, even if a flame is present.
Burner Grates 
  • As needed, but at least once a month
  1. Wait until the grates have cooled completely.
  2. Carefully lift the grates off the cooktop and place them on a protected surface.
  3. To remove stubborn stains, soak the grates in a mixture of clothes washing detergent and water.
  4. Wash in a mixture of hot water and dishwashing liquid, then rinse and allow to dry.
  • The grates are also dishwasher safe.
  • Take care, the grates are heavy.
  • Make sure you place a dish towel or other soft cover on the surface before putting a grate on it.
  • Rapid cooling of the grates such as placing hot  grates in cool or tepid water to clean, can thermally shock the porcelain coating and cause cracking or chipping.
All Gas Components of the Cooktop
  • Once every 3-4 years
  • Contact your local Authorized Repairer to perform a thorough check on all gas components of the cooktop.
  • For Authorized Repairer details, see your Service & warranty book.
  • All checking and maintenance must be performed by a suitably qualified person.
  • If the gas is connected with a flexible hose, checking should include inspecting the entire length of the flexible hose assembly for any sign of wear or damage.
Simmer Ring
  • As needed, disassemble only if ports remain clogged after normal cleaning of burner parts
  1. Check that the burner is turned OFF and allow it to cool.
  2. Lift off the burner cap and brass flame spreader.
  3. Remove the hex nut at the top of the simmer ring and lift off.
  4. Wash in hot soapy water using a soft wire or plastic bristle brush, rinse, and dry. Make sure all holes are clear and open.
  5. Replace the simmer ring on burner base and secure with the hex nut, then replace the flame spreader and burner cap. See ‘Replacing the burner parts’.
  • Normal cleaning does not require the simmer ring to be disassembled, however if ports remain clogged after normal cleaning it may be necessary to remove the simmer ring and clean separately.
  • When replacing the simmer ring, ensure the locating pin on the bottom aligns with the corresponding hole in the burner base.  Incorrect alignment will produce a potentially dangerous flame and poor burner performance.
  • Before replacing the burner parts, check that they are dry. Wet burner parts may result in an irregular flame.
  • Before lighting a burner you have reassembled, check that all of its parts are positioned correctly.  Incorrect assembly can cause dangerous irregular flames and ignition problems.
Wok Ring
(not supplied, purchased separately)
  • As needed, but at least once a month
  1. To remove stubborn stains, soak the wok ring in a mixture of clothes washing detergent and water.
  2. Wash in a mixture of hot water and dishwashing  liquid, then rinse and allow to dry.
  • When replacing, place the wok ring over the grates, making sure the small protrusions on its bottom straddle the grate fingers. The wok ring should be stable and unable to rotate.


Replacing the Burner Parts

When replacing the burners, make sure that the two locating pins on the bottom of the brass flame spreader are properly aligned with the locating pin holes on the top of the simmer ring. Incorrect alignment will produce a potentially dangerous flame and poor burner performance.


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