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Fisher & Paykel Product Help




Warming Drawer Problems

If there is a problem, check the chart below to see if you can fix it. 
If the problem cannot be fixed or persists, call your Authorized Repairer or Customer Care.


Problem Possible Causes What to Do
The warming drawer is cold and the ‘On/Off’ light does not work The power supply is off
  • Check the warming drawer is plugged in and switched on.
  • Check the circuit breakers have not tripped.
Note-Icon.png If there is an interruption to the power supply (ie a power cut) the warming drawer will turn off. You will need to turn the warming drawer on again.
The halo does not come on when I press the button, but the warming drawer is still working The light is faulty Call your Authorized Repairer or Customer Care
The crockery is not warm enough
  • The wrong heat setting has been selected.
  • The crockery has not been warmed for long enough.
  • Cookware is covering the fan element vents and preventing the flow of warm air.

Various factors affect how long the crockery will take to heat, including:

  • Material and thickness of the crockery
  • Temperature setting
  • How the crockery is arranged
  • How much crockery is being heated.
Note-Icon.png Quoted times are guidelines only.
The on/off halo is flashing Drawer has overheated Press the button to turn the drawer off, wait 30 minutes to allow the drawer to cool down and switch on again.  If the light begins to flash again, turn the drawer off at the mains and call your Authorized Repairer or Customer Care.
The warming drawer makes a ‘clicking’ sound when the drawer is open This is normal The heating fan is on a thermostat. This will switch off and on to maintain the temperature at the correct setting. The ‘click’ is the sound of the fan turning on or off.




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