The milk is not cold enough or is not light or skimmed milk |
Use light or skimmed milk at refrigerator temperature (about 41°F (5°C)). If the result is not as you wished, try using a different brand of milk. |
The froth adjustment dial is incorrectly adjusted |
Adjust following the instructions in the ‘Adjusting the amount of froth’ section. |
The milk container lid or froth adjustment dial is dirty |
Clean the milk container lid and froth adjustment dial as described in the ‘Cleaning the milk container’ section. |
The hot water/steam connection nozzle is dirty |
Clean the connection nozzle as described in section ‘Cleaning the hot water/steam connection nozzle’. |