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Fisher & Paykel Product Help

User Maintenance Instructions

User Maintenance Instructions - DD24/DD60 Models

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Disconnect the dishwasher from the power supply (unplug or switch off at the circuit breaker) and allow all its parts to cool before any cleaning or maintenance.

Holiday Time

  • If the dishwasher is not going to be used for some time, we recommend you leave it clean and empty. Leave the drawer(s) ajar to allow air to circulate. Turn off both the power and water supply to the dishwasher.
  • When using your dishwasher for the first time after a long period away, we recommend pouring 3 cups of water into the drawer before loading and starting a wash. This is to lubricate components that may have dried out during non-use.

Cleaning the Surfaces

  1. Wipe with a clean damp cloth. Take care not to wet the control panel.
  2. Dry with a clean lint-free cloth.
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We do not recommend the use of the following cleaning aids on your dishwasher as they may damage the surfaces:

  • Plastic or stainless steel scouring pads
  • Acid or alkaline cleaners
  • Stainless steel cleaners or polishes
  • Abrasive, solvent, household cleaners
  • Hand washing liquids or soap
  • Laundry detergents or disinfectants

Cleaning the Drain Filter, Spray Arm and Filter Plate

  • We recommend that the drain filter is cleaned whenever there is evidence of food particles.
  • The spray arm may need cleaning about once a month in normal use or more often should the need arise.
  • The filter plate should not normally need cleaning. Food particles remaining on its surface can be wiped off with a clean, damp cloth.

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  • If a dishwasher cleaner/descaler is used, you must run a wash program with detergent immediately afterward to prevent any damage to your dishwasher.
  • The dishwasher must be used with the filter plate, drain filter and spray arm correctly in place.

Cleaning the Drain Filter

  1. Unplug the dishwasher or turn it off at the power supply.

  2. To access the drain filter, lift up the plastic grid above it, as shown.

  3. Lift and remove the drain filter. It is normal to find some water under it.

  4. Empty, rinse clean under running water and replace back into the allocated space.

  5. Ensure the drain filter is flush with the filter plate , then lower the plastic grid back into place.

  6. Plug the dishwasher back in or turn it on at the power supply.

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Cleaning the Spray Arm and Filter Plate

To remove and clean the spray arm and filter plate

  1. Unplug the dishwasher or turn it off at the power supply.
  2. Unclip the glass supports (if fitted) from the rack wires and fold all the adjustable racks away, so that they are upright and close to the top.
  3. Remove the base rack carefully. Lift from the back end first to prevent knocking the detergent and rinse aid dispenser.
  4. Lift the spray arm and shake any foreign material out.
    Rinse it clean under running water and wipe with a damp cloth.
  5. Lift and remove the drain filter.

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  1. In the center of the filter plate there are two rings. Turn the outer ring anticlockwise, about a 1/8 turn. This will release the filter plate.
  2. Lift the filter plate out. Remove any foreign material, wash in hot soapy water and rinse thoroughly in clean water, then wipe with a damp cloth. Take care handling the sharp outer edge of the filter plate.
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 To Replace the Filter Plate and Spray Arm

8.  Before replacing the filter plate, ensure the O-ring is correctly positioned on the base, as shown.

9. Orientate the filter plate and lower it into place: make sure its kidney shaped hole aligns with the matching recess in the dishwasher base

10. Ensure the filter plate lies flat in the base, then lock it into position: turn the outer ring clockwise until the the marks align with each other and all three pin pairs firmly interlock, as shown.


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The filter plate must not be able to move about freely.


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  1. Replace the drain filter, ensuring it is flush with the filter plate.
  2. Replace the spray arm back onto the impeller.
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  1. Replace the base rack, lowering its front edge into position first.
  2. Plug the dishwasher back in or turn it on at the power supply.
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Where there is broken crockery or glass in the drawer, it must be carefully removed to prevent damage to the dishwasher.

User Maintenance Instructions - DD36/DD90 Models

Important-Icon.png

Disconnect the dishwasher from the power supply (unplug or switch off at the circuit breaker) and allow all its parts to cool before any cleaning or maintenance.

Holiday Time

  • If the dishwasher is not going to be used for some time, we recommend you leave it clean and empty. Leave the drawer ajar to allow air to circulate. Turn off both the power and water supply to the dishwasher.
  • When using your dishwasher for the first time after a long period away, we recommend pouring 3 cups of water into the drawer before loading and starting a wash. This is to lubricate components that may have dried out during non-use.

Cleaning the Surfaces

  1. Wipe with a clean damp cloth. Take care not to wet the control panel.
  2. Dry with a clean lint-free cloth.
Important-Icon.png

We do not recommend the use of the following cleaning aids on your dishwasher as they may damage the surfaces:

  • Plastic or stainless steel scouring pads
  • Acid or alkaline cleaners
  • Stainless steel cleaners or polishes
  • Abrasive, solvent, household cleaners
  • Hand washing liquids or soap
  • Laundry detergents or disinfectants

Cleaning the Drain Filter, Spray Arm and Filter Plate

  • We recommend that the drain filter is cleaned whenever there is evidence of food particles.
  • The spray arm may need cleaning about once a month in normal use or more often should the need arise.
  • The filter plate should not normally need cleaning. Food particles remaining on its surface can be wiped off with a clean, damp cloth.

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Important-Icon.png
  • If a dishwasher cleaner/descaler is used, you must run a wash program with detergent immediately afterward to prevent any damage to your dishwasher.
  • The dishwasher must be used with the filter plate, drain filter and spray arms correctly in place.

Cleaning the Drain Filter

  1. Unplug the dishwasher or turn it off at the power supply.
  2. Ensure the tines above the drain filter are in the upright position.
  3. Lift and remove the drain filter. It is normal to find some water under it.
  4. Empty, rinse clean under running water and replace back into the allocated space.
  5. Ensure the drain filter is flush with the filter plate.
  6. Plug the dishwasher back in or turn it on at the power supply.

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Cleaning the Spray Arms and Filter Plate

Ensure the dishwasher is cool before you start cleaning.

To remove the base rack and spray arms

  1. Unplug the dishwasher or turn it off at the power supply.
  2. Take out the cutlery basket.
  3. Unclip the glass supports (if fitted) from the rack wires and fold all the adjustable racks away, so that they are upright and close to the top.
  4. Fold down all the tines.
  5. Remove the base rack carefully. Start lifting from the back first, tilting the rack as needed to clear the adjustable racks and the dispenser in the front.
  6. Unclip the spray arms off their mounting valves and shake any foreign material out.
  7. Rinse the spray arm clean under running water and wipe with a damp cloth.
  8. If necessary, wipe any soiling off the filter plate with a clean, damp cloth.

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To Replace the Spray Arms and Base Rack

  1. Clip the spray arms back onto their mounting valves. Be careful that you don’t force them too hard and apply too much pressure on the wash pump housing. You should hear them click into place. Rotate them with your hand to check that they are located properly.
  2. Replace the base rack, lowering its front edge into position first.
  3. Clip the glass supports back on and arrange the racking back to your preference.
  4. Plug the dishwasher back in or turn it on at the power supply.
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Where there is broken crockery or glass in the drawer, it must be carefully removed to prevent damage to the dishwasher.

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