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Fisher & Paykel Product Help


In the unlikely case of an out of balance load, refer to 'Levelling instructions' to check the machine is correctly levelled.


Check pockets

Loose items can damage both your washer and your clothes.

Close zippers, hooks and eyes

This is to make sure that these items do not snag on other clothes.

Mend any torn garments or loose buttons

Tears or holes may become larger during washing. Remove any loose bra wires as they can damage your washing machine and/or dryer.

Pretreat any stains

Make sure you use an appropriate surface to apply treatments. Do not use the lid or top of the washer, as damage may occur to these surfaces.

Make sure the water level suits the load size

If manually selecting the water level, select the correct water level by using the mark on the agitator nearest to the top of the load. Ensure the load does not extend above the bottom of the fabric softener dispenser cup, as splashing may occur.

For a balanced load

  • Place unfolded clothes firmly and evenly around the agitator, no higher than the bottom of the fabric softener dispenser cup.
  • Do not wrap large items, such as sheets, around the agitator.
  • A mixture of small and large items will wash best.
Note-Icon.png In the unlikely case of an out of balance load, refer to ‘Before you call for service – The washer is out of balance’ .

Please do not, under any circumstances, attempt to wash an electric blanket in your washer unless the care label specifically states it is safe to do so. Also, we do not recommend that you wash curtains in your washer. Sunlight makes them brittle and they may disintegrate during washing.

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