Customer Care
Before you call for service or assistance…Check the things you can do yourself. Refer to your User Guide and check:
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If after checking these points you still need assistance, please refer to your nearest Fisher & Paykel Authorised Repairer, or contact us through our local website listed on the back cover.
In New Zealand if you need assistance...*
Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or if we can be of any further help, please contact our Customer Care Centre,
Toll Free: 0800 FP CARE or 0800 372 273
Email: customer.care@fp.co.nz
Fax: (09) 273 0656
Postal address: PO Box 58732, Botany, Manukau 2163
If you need service...*
Fisher & Paykel has a network of independent Fisher & Paykel Authorised Repairers whose fully trained technicians can carry out any service necessary on your appliance. Your dealer or our Customer Care Centre can recommend a Fisher & Paykel Authorised Repairer in your area.
In Australia if you need assistance...*
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants.
Toll Free: 1300 650 590
Email: customer.care@fp.com.au
Fax: (07) 3826 9298
Postal Address: PO Box 798, Cleveland QLD 4163
If you need service...*
Fisher & Paykel has a network of qualified Fisher & Paykel Authorised Repairers responsible for servicing only Fisher & Paykel branded appliances. Our Customer Care Centre can recommend a qualified Fisher & Paykel Authorised Repairer in your area.
*If you call, write or contact our website please provide: your name and address, model number, serial number, date of purchase and a complete description of the problem. This information is needed in order to better respond to your request for assistance.
Product details can be found on the top left hand side of the console or back panel of the washer cabinet.