Solving operating problems
Details many of the various problems you may run into that pertain to operation and provides information on how to fix these.
| Pressing POWER does not turn the machine on |
| Is the power switched on at the wall? |
| Switch the power off at the wall and wait 60 seconds before turning the power on again. |
| Could your household power supply be at fault? Try plugging in another electrical appliance |
| Pressing START / PAUSE does not start the fill |
| Are both the hot and cold taps turned on? |
| Are the inlet hose filters blocked? |
| Is DELAY START set? |
| Filling continuously |
| Check that the machine is not siphoning (refer to 'Installation instructions'). |
| Not spinning properly |
| Is the load out of balance? (Refer to 'Wash options' and 'Changing pre-set options'). |
| Check the machine is level and does not rock in any direction (refer to 'Installation instructions'). |
| The machine may have a suds build-up. |
| Spin speed sounds slower than it should |
| The clothes are unevenly distributed in the bowl, your washer has compensated by lowering the spin speed. |
| Machine is continually going out of balance |
| Check the machine is level and does not rock in any direction (refer to 'Installation instructions'). |
| Too much water for load (refer to 'Wash options'). |
| Too much or too little water when filling on AUTO water level |
| The machine may still be in the process of determining the correct water level for the load (refer to 'Wash options'). |
| Some loads do not suit AUTO water level, eg pillows, bedding, large bulky garments. Manually select the water level. |
| Noises |
| Banging – load is out of balance (refer to 'Wash options' and 'Changing pre-set options'). |
| Other noises – refer to 'Caring for your washer'. |
| Small puddle of water coming from under the machine |
| The water level is too high for the amount of clothes. This has caused excessive splashing. Select a lower water level (refer to 'Wash options'). |
| Large bulky, garments (eg pillows, duvets) can cause splashing. Wash on HANDWASH cycle (refer to 'Wash options'). |
If the problem persists contact your Fisher & Paykel Dealer or Authorised Repairer (refer to 'Customer Care').
