Please read the following pages before you call for service.
Your washer is capable of diagnosing its own problems. If your washer gives a musical series of beeps every 5 seconds it is telling you that it has a problem which you can solve using the checklist below.
Your machine sounds a musical series of beeps* every 5 seconds and displays a user warning on the screen:
“no hot” (I am not getting any hot water) |
Hot water supply is not hot enough to maintain the wash temperature you have selected. Select a lower wash temperature. |
Inlet hose filters may be blocked. |
There may be a kink in the hose. |
Hot tap has not been turned on. |
Inlet hoses are connected to the wrong taps. |
“no CLd” (I am not getting any cold water) |
Cold tap has not been turned on. |
Inlet hose filters may be blocked. |
There may be a kink in the hose. |
Inlet hoses are connected to the wrong taps. |
Cold water temperature exceeds recommended limits (refer to 'Installation instructions'). |
The flow rate of the supply water is too slow. |
“no tAP” (I am not getting any water) |
The taps have not been turned on. |
Inlet hose filters may be blocked. |
The hoses may be kinked. |
The drain hose is too low or the drain hose is pushed into the standpipe too far and the water is siphoning out of the machine (refer to 'Installation instructions'). |
The flow rate of the supply water is too slow. |
“out oF bAL” (out of balance) |
Wash load is out of balance. Ensure the machine is stationary. Manually redistribute the load. |
Check the machine is level (refer to 'Installation instructions'). |
 |
* The beeps are the same sound your washer makes when you turn it on at the wall.
|
“Sud LoC” (suds lock – I have too many suds) |
The machine has a suds build-up (too much detergent may have been used for the amount of soil in the load). Wait for suds to dissolve (about 20 min). Rinse clothes using a deep rinse. |
Check the standpipe height does not exceed 2400 mm. |
If the symptom persists, call your Fisher & Paykel Dealer or Authorised Repairer. |
“LId LoC” or “LId opn” (lid lock or lid open – I can’t lock the lid or the lid is open) |
Make sure the lid is closed. |
Press START / PAUSE (refer to 'WashSmart™ safety features'). |
If the symptom persists call your Fisher & Paykel Dealer or Authorised Repairer. |
“too FUL” (too full – I am overloaded) |
The machine is overloaded and can not agitate. Ensure the machine is stationary. Remove items until the remaining ones can move freely. |
Select a higher water level. |
Single beep every second and... possible solutions
Three digit fault code displayed on screen |
- Turn your machine off at the wall,
|
- Wait for 60 seconds and turn it back on.
|
- Check the machine is level (refer to 'Installation instructions').
|
- Remove load and retry.
|
- Complete a deep RINSE and SPIN.
|
- If the fault re-occurs repeat Step 1.
|
 |
If the machine still will not work call your Fisher & Paykel Dealer or Authorised Repairer to arrange service (refer to 'Customer Care').
|