Customer Care
Before you call for service or assistance...
Check the things you can do yourself. Refer to your user guide and check:
- Your product is correctly installed.
- You are familiar with its normal operation.
- You have read the ‘Before you call for service’, ‘Fault codes’ and ‘Troubleshooting’ sections at the back of the book.
If after checking these points you still need assistance or parts, please refer to your nearest Fisher & Paykel trained and supported service technician, Customer Care, or contact us through our website https://www.fisherpaykel.com.
In New Zealand if you need assistance…*
Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or if we can be of any further help, please contact our Customer Care Centre.
Toll Free: 0800 FP CARE or 0800 372 273
Fax: (09) 273 0656
Website: https://www.fisherpaykel.com
Postal address: Fisher & Paykel Appliances Ltd, PO Box 58546, Botany, Auckland 2163
If you need service…*
Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians that can carry out any service necessary on your appliance. Our Customer Care Centre can recommend a Fisher & Paykel trained and supported service technician in your area.
In Australia if you need assistance…*
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants.
Toll Free: 1300 650 590
Fax: (07) 3826 9298
Website: https://www.fisherpaykel.com
Postal address: Fisher & Paykel Appliances Australia Pty Ltd, PO Box 798, Cleveland QLD 4163
If you need service…*
Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians that can carry out any service necessary on your appliance. Our Customer Care Centre can recommend a Fisher & Paykel trained and supported service technician in your area.
In Singapore if you need assistance…*
Please call our Fisher & Paykel Service line.
Phone: 6741 0777
Fax: 6547 0123
Website: https://www.fisherpaykel.com
Postal address: 150 Ubi Avenue 4, Sunlight Building #03-01A, Singapore 408825
*If you call, write or contact us via our website please provide: your name and address, model number, serial number, date of purchase and a complete description of the problem. This information is needed in order to better respond to your request for assistance. Product details can be found on the bottom left hand side of the console or back panel of the washer cabinet.
Registration
Register your product with us so we can provide you with the best service possible.
To register your product visit our website: https://www.fisherpaykel.com