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Fisher & Paykel Product Help

Sorting and loading

When sorting your wash load and loading your CleanSmart™ there are some important things to consider:


  • Care labels provide valuable information about the fabric type and how the garment should be washed.
  • Sort items according to what they are soiled with – some soils, like mud and blood are best washed in cold water. Oily soils (eg some foods and marks on shirt collars) are best washed in warm water.
  • Always separate coloured items from whites, especially when they are new.
  • Some items are lint givers (eg towels, nappies), while others are lint collectors (eg black trousers, synthetic socks). Always wash lint givers and collectors separately.

Lint givers

Lint collectors


Synthetics, eg polar fleece

Flannelette sheets



Polyester cottons

Before you load

  • Check pockets for items that could damage your clothes or get caught in the washer.
  • Close zippers, hooks and eyes, and other fastenings (ie fasten the opening of duvet covers), and remove loose bra wires. All these can damage both your CleanSmart and your clothes.
  • Place delicate items, such as lingerie, in a mesh laundry bag.
  • Pre-treat any stains taking care not to spray or wipe pre-treaters around and directly on your washer. These can damage the plastic surfaces.


  • CleanSmartTM is more efficient when washing larger loads. So try to wash larger loads – without packing clothes too tightly into the wash bowl. Wait till you have at least 4 or 5 items before you do a wash.
  • For the best wash, only fill the machine to the top of the stainless steel bowl (ie to just underneath the plastic ring).
  • Always separate out your sheets and wash them on their own using the specifically designed SHEETS cycle. Your sheets will wash better and last longer this way. Load sheets in parcels to the side of the low profile agitator and in layers around the bowl. Do not load sheets across the centre of the low profile agitator.
  • Never wrap items around the low-profile agitator like a snake, or spread them over the agitator. Instead, place them in as loose parcels. This will help prevent tangling and out of balance issues.
  • For best results and longevity, always separate out your towels and wash them on their own using the specifically designed TOWELS cycle.
  • Please do not under any circumstances wash an electric blanket in your CleanSmart™ washer.
  • It is not recommended that you wash curtains in your CleanSmart™. Sunlight makes them brittle and they may disintegrate during washing.

You may notice that your CleanSmart™ clothes washer behaves differently from your previous washer. Your CleanSmart™, like all High Efficiency washers, has fully automatic water level selection. This means that, like front loaders, the selection of the water level is left entirely up to the washer. This ensures optimum wash performance and water savings. Should you wish to use more water, simply select High Efficiency OFF (where available). Refer to "High Efficiency Off" on 'Getting started quickly'.

Sorting and loading explained

Your CleanSmart™, like front loading machines, uses much less water and energy than traditional top loading clothes washers. It is important that you sort your wash load to ensure optimum wash performance.

Sheets – Separate out sheets and duvet covers and use the SHEETS cycle which has been especially designed for these items. Ensure that duvet / doona covers are buttoned or domed closed before placing in the machine. To get the best possible wash, load these items individually as ‘parcels’ toward the outer edge of the bowl (ie to the side of, not directly across the low profile agitator) and in layers (two items per layer).

Coloured items – Dye or colour run can be a problem with High Efficiency washers, so separate highly coloured garments especially when they are new and have not been washed many times. Choose the REGULAR cycle, High Efficiency OFF and COLD wash temp. Most dye transfer occurs when clothes are left too long in the machine at the completion of the cycle so try not to leave your coloured clothes lingering in the washer.

Bulky items – Duvets / doonas, sleeping bags, water-proof items, ski jackets, blankets and throws are all items which tend to behave unusually in a clothes washer. The lighter items tend to float, while a large blanket can get very heavy and make spinning difficult. Your CleanSmartTM has a specific BULKY cycle option designed to help take care of these washing challenges.

Creasables – When you are concerned about creasing or wrinkling of items we recommend you use the EASY IRON or HANDWASH cycles. Alternatively, select one of the Conventional cycles (ie High Efficiency OFF). The extra water used by these cycles will help to reduce creasing. Reducing the SPIN SPEED of the wash may also help (refer to 'Wash cycle options').

Jeans – These heavy items can be responsible for damaging other items in the wash and require special attention when it comes to washing them. We feel that they should be washed separately using the REGULAR cycle, High Efficiency OFF and COLD wash temp, or using the BULKY cycle (with COLD wash temp).


Turn your jeans inside-out before washing to help maintain their appearance.

Soil – Very dirty, sandy or linty loads are best washed separately to prevent transfer onto other garments. It may be that you have new towels that create lots of lint, or very sandy beach gear. We suggest selecting High Efficiency OFF in these circumstances or selecting the fabric softener rinse as this will give an extra deep rinse (ie ensure the SOFTENER option is selected). Note: there is no need to add fabric softener to the dispenser in this instance (refer to 'Fabric softener'). Very dirty loads should be washed separately. HEAVY soil level should be selected to provide some extra agitation (refer to 'Wash cycle options'). We recommend selecting the DUAL WASH option for extra dirty loads (refer to 'Wash Boost').

Delicates – To take extra special care of delicate items, we suggest using the HANDWASH cycle.

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