Skip to main content
Fisher & Paykel Product Help

Not Spinning Properly



Possible Cause What to Do

Wash load not balanced

Ensure items are spread evenly and aren’t folded when loading your washer.

Try redistributing the Load, refer to 'Sorting & Loading' in your User Guide.

Uneven surface

Your washer should be on a level surface to prevent it moving during a cycle. Adjust the feet if required – refer to Video: How to Self Level the Feet on your Top Loader.

Suds build-up

Try using less or a low-sudsing detergent as this can affect a spin cycle.


When the end of the drain hose is lower than the water level inside your washer, water drains or ‘siphons’ as your washer fills.

Check the drain hose is inserted into the standpipe by no more than 20mm. The standpipe should be 850-1200mm in height. Refer to your User Guide for further information. 

If still unable to clear fault, you will need a Service Technician to assist with this, Click Here to schedule a visit.

Drain hose – kinks

Straighten any kinks along the hose that drains water from your washer. If the kinks return, you may need to replace the hose.


Still Need Help?

You may need assistance from one of our qualified service technicians.
Click on the button below to schedule a visit.

or Contact Us


  • Was this article helpful?