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Fisher & Paykel Product Help

Always Out of Balance


Possible Cause What to Do

Uneven surface

Your washer should be on a level surface to prevent it moving during a cycle. Adjust the feet if required – refer to your User Guide for further information. Also refer to Video: How to Level the Feet on your Top Loader.

High water level

Large bulky items (e.g. pillows, blankets) can cause water to splash out of machine. Try the DELICATE (if applicable) cycle or manually select a lower water level. 

Too Full Reduce the size of your load.
Too much water for the load
  • Ensure an appropriate water level is selected for the load size (or select ‘Auto’ water level).
  • Refer to 'Changing Pre-set Options' in your User Guide for the out of balance recovery mode.

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