|Possible Cause||What to Do|
|Items require a longer wash time||Select a higher soil level option if available (WH8560P, WH8060P and WH7560P models only).|
|Incorrect wash temperature selected in relation to the type of soil.||Select a wash temperature suitable for the type of soil, eg warm for greasy soils, cold for muddy soils. Increasing the wash temperature generally improves soil removal and overall wash performance.|
Using low-sudsing detergent suitable for front-loaders, adjust the quantity of detergent with the size of the wash load.
|Insufficient detergent||Ensure the correct dose of detergent is used for the load size and soil level, refer to 'Detergent & Fabric Softener' in your User Guide.|
|Incorrect wash cycle selected||Select a wash cycle that is appropriate for the amount of dirt, refer 'Wash Cycles' in your User Guide.|
|Load was particularly dirty||Select ‘Pre Wash’ for particularly dirty loads, refer to 'Wash Cycle Options' in your User Guide.|
|Items not sorted correctly||Wash heavily and lightly soiled garments separately.|
|Washer overloaded||Ensure the washer is not overloaded in terms of its capacity or the cycle selected, refer to 'Wash Cycles' in your User Guide.|
Washer dirty from previous wash
|After washing particularly dirty clothing, we recommend putting the washer through a ‘Rinse’ cycle after the load has been removed, to wash away any remnants of dirt and to prevent it contaminating future washes.|
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