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Fisher & Paykel Product Help

Dryers

 

 

When a continuous series of beeps is sounded, all the lights turn off on the control panel and a number appears on the display, a fault has occurred. The dryer will automatically enter this mode if a fault occurs. The fault code will be displayed as 'Err' or show the word 'Fault' followed by a number on the digital display. To stop the beeps, touch any button then perform the following steps:

Fault Code_E2_example.PNG Time Dry Cycle to clear Fault.PNG

Example of Fault Code display on Heat Pump or Condenser Dryer

Example of display for a reset of fault.

The display will vary depending on what Model you have.

 

  1. Turn your machine off at the power point.
  2. Wait one minute and turn it back on.
  3. Check your machine is installed correctly (refer to the ‘Installation instructions’ section).
  4. Remove your dryer load and retry.
  5. Perform a ‘Time Dry’ cycle, eg Time Dry 30.
  6. If the fault re-occurs repeat steps 1 and 2.
  7. If the machine still will not work you will be required to call a Fisher & Paykel trained and supported service technician to arrange service (refer to the ‘Customer Care’  ection). Record the fault code number displayed and the serial number of your dryer (located on the rear of the machine, or on the inside of the door below the glass) before calling. The fault code will indicate to the service technician what the problem could potentially be.


If a fault code is being displayed, you can still turn your dryer off by pressing .

 

Warning Display

Display Meaning & Possible Solution Related Models
KeyLock_Large.PNG Keylock is activated.  Touch and hold the ‘Keylock’ button for 2 seconds to deactivate the Keylock.

DE7060P

DE7060G

DE7060M

DE6060M

DE5060M

DE5060MU

DE4560M

Door Open_Large.PNG

The door is not closed.  

  • Close the door fully and touch Start_Pause Button.JPG.
  • Try opening and closing the door again.
  • Reposition the load, make sure the load is correctly in the drum and that protruding items are not stopping the door from closing.
Pause_Large.PNG Dryer has been paused.  Touch the Start_Pause Button.JPG to resume the cycle.
Lint Filter.PNG

Lint Filter is Blocked or Full

  • Clean the Lint Filter

DE8060P2

DH8060C

DH9060C

Water Tank Full.PNG

Water Tank is Full

  • Empty the water tank
cLn cond text.PNG

Condenser Requires Cleaning

  • Clean the condenser

 

Fault Codes

Fault Code Meaning & Possible Solution Related Models
Err2 or E2

Drain Pump Failure

  • Check if the tank is full of water
  • Check the operation of the drain pump
  • Check if there is some lint around the float level switch
  • Check the operation of the switch

If the steps above do not fix the error, ou will require a Service Technician to assist - Click Here to schedule a visit.

All Models

Err3 or E3

NTC1 Error (Exhaust Thermistor Error)

You will require a Service Technician to assist

Click Here to schedule a visit.

DE7060M1, DE5060M1, DE4060M1

DE8060P2

Err4 or E4

Heater or Sensor Faulty

The heater and or its related circuitry have
malfunctioned. 

You will require a Service Technician to assist

Click Here to schedule a visit.

All Models

Err6 or E6

Lint Filters Blocked

  • This will be displayed if the dryer has been started after the user alarm has sounded and not rectified.
  • Check and clean the lint filters

If the steps above do not fix the error, ou will require a Service Technician to assist - Click Here to schedule a visit.

All Models
Err9 or E9 NTC2 Error  (Heater Thermistor Error)

You will require a Service Technician to assist

Click Here to schedule a visit.

DE7060M1, DE5060M1, DE4060M1

DE8060P2

E32

NTC2 is Out of Range

You will require a Service Technician to assist

Click Here to schedule a visit.

DH8060C1
E33

NTC3 is Out of Range

You will require a Service Technician to assist

Click Here to schedule a visit.

DH8060C1
E70

Voltage to Drum Motor is Incorrect

You will require a Service Technician to assist

Click Here to schedule a visit.

DH8060C1
E71

Dryer Overloaded

  • Remove some of the load and retry

If the steps above do not fix the error, ou will require a Service Technician to assist - Click Here to schedule a visit.

DH8060C1
E72

Communication Error between the motor & PCB

You will require a Service Technician to assist

Click Here to schedule a visit.

DH8060C1
LO

Ambient Temperature is Too Low

  • The dryer must be used in an ambient temperature of > 2°C
DH8060C1

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