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Fisher & Paykel Product Help

DishDrawer™ 'A' Fault Codes for DD*A & DD*C Models

 

 

If the display is showing an ‘A’ fault code, follow the steps below to try and fix the issue.  If the fault persists, note down the code before disconnecting the dishwasher from the water and power supplies.

Not sure on which model you have? Click here to Find where your Model Number is located.

Fault Code Possible Cause DD*A & DD*C Models
A1

Water Supply Fault

  • Ensure the water supply is turned on.
  • Press Start Button.JPGonce to stop the beeping, and then again to clear the fault.
  • Press Start_Pause Button.JPG to resume the wash program.
A1 Fault.JPG
A3

Drawer Cannot Drain

  • Ensure the drainage hose and connection to pipes are not blocked.
  • Press Start Button.JPG once to stop the beeping, and then again to clear the fault.
  • Press Start_Pause Button.JPG to resume the wash program.
A3 Fault.JPG
A6

Fault with the Spray Arm

  • Open the drawer and check the spray arm.
  • If the spray arm has loosened or come off its mounting, re-fit it. Check that it is firmly seated and turns freely, refer Video: How to Check Spray Arm
  • Press Start Button.JPG once to stop the beeping, and then again to clear the fault.
  • Press Start_Pause Button.JPG to resume the wash program.
A6 Fault.JPG
A7

Auto Recovery Program

  • Let the auto recovery program run until it is complete. The wash program will resume when the auto recovery program has completed.
  • Check that you are using the right detergent before running another wash program.
  • If the drawer is still filled with foam at the end of the wash program, you will need a Service Technician to assist with this - Click Here to schedule a visit.
A7 Fault.JPG

A09

(DD*C Models Only)

Sanitize Cycle hasn't met Temperature

  • Check if the water supply has been turned off or the wash program interrupted.
  • Press Start Button.JPG once to stop the beeping, and then again to clear the fault.
  • Run the sanitize cycle again.
A09 Fault.JPG

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