Warranty

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You receive a 2 year Manufacturer’s Warranty with this product. Fisher & Paykel Appliances will repair (or at its option replace) any part which is found to be defective within TWO YEARS from date of purchase, without cost to you for either parts or labour.

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You also receive an additional THIRTEEN YEAR parts only warranty on your Stainless steel grill cover, Burner box, Cooking grates, Grill racks (Excluding discoloration or surface corrosion). This additional 13 year warranty commences on the day following the expiry of the two year manufacturer’s Warranty and excludes labour.

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You also receive an additional THREE YEAR parts only warranty on your Stainless steel grill burners, stainless steel side shelf elements, stainless steel grill cart elements and all Cast Alloy parts (Excluding discoloration or surface corrosion). This additional 3 year warranty commences on the day following the expiry of the two year manufacturer’s Warranty and excludes labour.

Fisher & Paykel Appliances will repair (as to parts) or, at its option replace any part which is found to be defective within the additional warranty periods. You will be responsible for any labour costs, including applicable call-out or service fees and freight.

This Warranty Does Not CoverL:

1. Service calls which are not related to any defect in the Product. The cost of a service call will be charged if the problem is not found to be a Product fault. For example:

   1. Correcting the installation of the product.

   2. Instructing you how to use the product.

   3. Replacing house fuses or incorrect house wiring or plumbing.

   4. Correcting fault(s) caused by the user.

   5. Noise or vibration that is considered normal, e.g. drain/fan sounds, regeneration noises or user warning beeps.

   6. Correcting damage caused by pests, e.g. rats, cockroaches etc.

2. Defects caused by factors other than:

   1. Normal domestic use or

   2. Use in accordance with the Product’s User Guide.

3. Defects to the Product caused by accident, neglect, misuse or Act of God.

4. The cost of repairs carried out by repairers other than Fisher & Paykel Authorised Repairers or the cost of correcting such unauthorised repairs.

5. Normal recommended maintenance as set out in the Product’s User Guide.

6. Repairs when the product has been dismantled, repaired or serviced by other than a Fisher & Paykel Authorised Repairer.

7. Pick-up and delivery.

8. Transportation or travelling costs involved in the repair when the product is installed outside the Fisher & Paykel Authorised Repairers normal service area.

To make a claim under any warranty,

call customer care 1300 650 590.

Or email aus.customercare@fisherpaykel.com.

Service under any warranty must be provided by an authorised Fisher & Paykel Appliances Service provider. Used other than in accordance with the products user guide and other than for normal domestic use may invalidate any warranty. This warranty is an extra benefit and does not affect your legal rights.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

To view full terms and conditions, visit www.fisherpaykel.com.au/DCS.

You must retain your original proof of purchase. Failure to produce proof of purchase when requested may, at Fisher & Paykel’s discretion, invalidate your claim. The warrantor is: Fisher & Paykel Australia Pty Ltd, 16 Parramat- ta Road, Lidcombe, NSW 2141. Ph Customer Care: 1300 650 590 Email: aus.customercare@fisherpaykel.com.