|Possible Cause||What to Do|
|Delicate items not dried on an appropriate cycle||Dry delicate items on ‘Delicate’ or ‘Rack Dry’ cycles. Refer to 'Sorting & Loading' and 'Drying Cycles' in your User Guide.|
|Metal parts on the items or in the load||Fasten zips and other clasps before placing items in the dryer.|
|Items not separated or dried on an appropriate cycle for the fabric type||Dry similar items together. Ensure an appropriate cycle is selected. Refer to 'Sorting & Loading' and Drying Cycles' in your User Guide.|
|Items fell off the rack when using ‘Rack Dry’.||Ensure the rack is installed correctly, refer to 'Sorting & Loading' - Drying Rack' in your User Guide, and only one or two garments are placed on the rack at a time.|
|‘Dry Temp’ or ‘Dryness Level’ selected not appropriate for the fabric type.||Ensure the ‘Dry Temp’ and ‘Dryness Level’ selected is appropriate for the fabric type. Refer to the items care label. Refer to 'Drying Cycle Options' in your User Guide.|
|Used a ‘Time Dry’ cycle and did not monitor the dryness of clothes during the cycle.||Ensure that clothes are checked for dryness during the cycle when using the timed programmes to avoid over drying. Refer to 'Drying Cycles' in your User Guide.|
|Instructions on care label not followed.||Follow the instructions on the care label of the items|
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