Customer Care
Before You Call For Service or Assistance...
Check the things you can do yourself. Go online to our website, fisherpaykel.com, for Support and Product Help, and refer to your User guide to check:
- Your product is correctly installed.
- You are familiar with its normal operation.
- You have read the ‘Before you call for service’, ‘Fault codes’ and ‘Troubleshooting’ sections at the back of the book.
If after checking these points you still need assistance or parts we recommend you book a service through our website with your nearest Fisher & Paykel trained and supported service technician, or call Customer Care for assistance.
In New Zealand if you need assistance...*
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants.
Toll Free: 0800 FP CARE or 0800 372 273
Fax: (09) 273 0656
Website: www.fisherpaykel.com
Postal address: Fisher & Paykel Appliances Ltd, PO Box 58550, Botany, Auckland 2163
If you need service...*
Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians that can carry out any service necessary on your appliance. Our Customer Care Centre can recommend a Fisher & Paykel trained and supported service technician in your area.
In Australia if you need assistance...*
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants.
Toll Free: 1300 650 590
Fax: (07) 3826 9298
Website: www.fisherpaykel.com
Postal address: Fisher & Paykel Appliances Ltd, PO Box 798, Cleveland QLD 4163
If you need service...*
Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians that can carry out any service necessary on your appliance. Our Customer Care Centre can recommend a Fisher & Paykel trained and supported service technician in your area.
*If you call, write or contact us via our website provide: Your name and address, model number, serial number, date of purchase and a complete description of the problem. This information is needed in order to better respond to your request for assistance.
Product details can be found on the rear of the dryer, and/or on the inside of the door below the glass (when the door is open).
Registration
Register your product with us so we can provide you with the best service possible.
To register your product visit our website: fisherpaykel.com
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