Customer Care
Before you call for service or assistance...
Check the things you can do yourself. Refer to your User Guide and check:
- Your appliance is correctly installed.
- You are familiar with its normal operation.
- You have read the problem solving at the back of the book.
If after checking these points you still need assistance, please refer to your nearest Fisher & Paykel Authorised Repairer, or contact us through our website listed on the back cover.
In New Zealand if you need assistance...*
Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or if we can be of any further help, please contact our Customer Care Centre.
Toll Free: 0800 FP CARE or 0800 372 273
Fax: (09) 273 0656
Website: www.fisherpaykel.com
Postal address: Fisher & Paykel Appliances Ltd, PO Box 58550, Botany, Auckland 2163
If you need service...*
Fisher & Paykel has a network of independent Fisher & Paykel Authorised Repairers whose fully trained technicians can carry out any service necessary on your appliance. Your dealer or our Customer Care Centre can recommend a Fisher & Paykel Authorised Repairer in your area.
In Australia if you need assistance...*
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants.
Toll Free: 1300 650 590
Fax: (07) 3826 9298
Website: www.fisherpaykel.com
Postal address: Fisher & Paykel Appliances Ltd, PO Box 798, Cleveland QLD 4163
If you need service...*
Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians responsible for servicing only Fisher & Paykel branded appliances. Our Customer Care Centre can recommend a Fisher & Paykel trained and supported service technician in your area.
In United Kingdom if you need assistance...*
Phone: 08000 886 605
Fax: 08000 886 606
Website: www.fisherpaykel.com
Postal Address: Fisher & Paykel Appliances Ltd, Maidstone Road, Kingston, Milton Keynes, Buckinghamshire, MK10 0BD
In Ireland if you need assistance...*
Phone: 1800 625 174 or 01-8077960
Fax: 1800 635 012
Website: www.fisherpaykel.com
Postal address: Fisher & Paykel Appliances, Unit D2, North Dublin Corporate Park, Swords, Co. Dublin
In Singapore if you need assistance...*
Please call our Fisher & Paykel Service line.
Phone: 6741 0777
Fax: 6547 0123
Website: www.fisherpaykel.com
Postal address: Fisher & Paykel Appliances PTE Ltd, 150 Ubi Avenue 4, Sunlight Building ##03-01A, Singapore 408825
For the rest of the world...*
Call your Fisher & Paykel retailer/dealer from whom you purchased the product. They are trained to provide information on your appliance. If we can be of any further help, please contact us on:
Phone: +64 9 273 0660
Fax: +64 9 273 0580
Website: www.fisherpaykel.com
Postal address: Fisher & Paykel Appliances Ltd, PO Box 58550, Botany, Auckland 2163, New Zealand
*If you call, write or contact our website please provide: your name and address, model number, serial number, date of purchase and a complete description of the problem. This information is needed in order to better respond to your request for assistance.
