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Fisher & Paykel Product Help

Care and cleaning


Before you start cleaning your cooker, please:

  • Read these cleaning instructions and the ‘Safety and warnings’ section at the start of this user guide.
  • Turn the cooker off at the wall.
  • Make sure the cooker is a safe temperature to touch.
  • Do not use a steam cleaner.
  • Do not keep flammable substances in the oven.

General advice

  • Wipe down the cooktop and wipe out the oven after every use.
  • Wipe up spills. Avoid leaving alkaline or acidic substances (such as lemon juice or vinegar) on the surfaces.
  • Do not use cleaning products with a chlorine or acidic base (ie citrus-based cleaners).

Cleaning the outside of the cooker

  • Do not use abrasive cleaners, cloths or pads on the outside surfaces.
  • Immediately wipe off any caustic cleaners if they are spilled onto the oven door handle.

Wipe the outside surfaces often, using warm water and a mild household detergent. The stainless steel may also be cleaned with a suitable cleaner and polish.


If you choose to use a commercial stainless steel cleaner, please read the label to make sure it does not contain chlorine compounds as these are corrosive and may damage the appearance of your cooker.

Caring for your cooktop

  • Some heavy-duty and nylon scourers can scratch the ceramic glass of your cooktop. Always read the label to check if your scourer is suitable for cleaning ceramic glass cooktops.
  • Use ceramic glass cleaner on the cooktop while it is warm to touch. Rinse and wipe dry with a clean cloth or paper towel. The cooktop may become stained if cleaning residue remains.
  • Remove any food, spillovers or grease from the cooktop while it is still warm using a razor blade scraper suitable for ceramic glass surfaces. Do not use knives or any other sharp object for cleaning. Take extra care to avoid damaging the seal at the edges of the ceramic glass surface.
  • Do not use cleaning products with a chlorine or acidic base.

Metallic stains

Copper-based or aluminium cookware may cause metallic staining. These stains show as a metallic sheen on the cooktop. If the cooktop is not cleaned after every use and the stains are allowed to burn onto the surface, they may react with the glass and will no longer be removable. To help prevent such damage, clean the cooktop after every use and apply a glass cooktop conditioner.

Cleaning melts and spillovers

Anything that melts onto the ceramic glass surface or food spills with a high sugar content may cause pitting of the ceramic glass surface if they are left there to cool. Examples include:

  • plastic wrap
  • melted aluminum foil
  • sugar, sugary syrups, jams and jellies
  • vegetables and vegetable water with a high sugar content eg peas, sweet corn, beetroot. Remove these spills immediately with a special razor blade cooktop scraper, taking care not to scratch the glass. Follow the steps below:
  1. Turn the element off and carefully scrape the spill to a cool area of the cooktop surface.
  2. Clean the spill up with a cloth or paper towel.
  3. As soon as the cooktop is cool enough to safely touch, clean with cooktop cleaner.

Cleaning the stainless steel surround strip

  • To remove fingerprints and other marks, wipe with a clean damp cloth and dry with a lintfree cloth.

Cleaning the inside of your oven


If using the Self Clean function remove all shelves and side racks first. See ‘Using the Self Clean function’.

  • Do not use abrasive cleaners, cloths or pads to clean the enamel.

Removing the side racks

  1. Using a small coin or a flat-head screwdriver, loosen and remove the front fixing screw only.

  2. Slide the side rack clear of the rear lock stud and remove.

Refitting the side racks

  1. Slide the side rack gently so it engages with the rear lock stud. Make sure that they are the right way up, as in the illustrations, and then insert and tighten the front fixing screw.

  2. If not already fitted, fit the telescopic sliding shelf supports. See “Care and cleaning’ for instructions.

Screen Shot 2017-06-20 at 3.16.00 PM.png

Fig. 24 Removing the side racks

Cleaning the enamel cavity

Clean the enamel on the inside of the oven when it has cooled down, using household detergents. You may use ‘off the shelf’ oven cleaners, if you carefully follow the manufacturers’ instructions.

Cleaning the grill tray and shelves

Clean these in hot, soapy water.
After cleaning slide in the shelves, making sure that:

  • they are between the two wires of a shelf position;
  • the stop notches point down;
  • the guard rail is at the back.
  • Note: the grill tray should be positioned between the two wires of a shelf position and orientated as shown.

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Fig. 25 Oven shelves and grill tray

Fitting and removing the sliding shelf supports

When fitting the sliding shelf supports, make sure that you fit:

  • the side racks
  • the slides to the top wire of a shelf position
  • both sides of each pair of slides
  • both slides on the same level.

Remove the side racks first to make removing the sliding shelf supports easier.

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Fig. 26a Fitting the sliding shelf supports

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Fig. 26b Removing the sliding shelf supports

Storage Drawer

  • The drawer opens like a normal drawer. The draw slides stop the drawer from sliding all the way out.
To remove the drawer
  1. Open the drawer fully
  2. Press the lever on the left guide rail down and the right guide rail up.
  3. Holding the levers, disengage and remove the drawer. Do not use excessive force or you may damage the drawer slides.

Screen Shot 2017-06-20 at 3.24.54 PM.png

Fig. 27 Removing the drawer

Replace the drawer
  1. Insert the drawer rails into the guide rails.
  2. Gently push the drawer in completely, the catches will automatically hook.

Screen Shot 2017-06-20 at 3.26.34 PM.png

Fig. 28 Replacing the drawer

Replacing the oven light bulbs

The oven light bulbs (12V/20 W halogen) have a very long life, but if you should need to replace one, use only a replacement bulb purchased from your nearest Fisher & Paykel dealer and follow these steps.


Oven bulb replacement is not covered by your warranty.

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1  Allow the oven to cool down, then turn it off at the mains power supply (wall switch).

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2  Remove any oven shelves that may get in the way.

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3  Using a flat-head screwdriver, twist and lift the retainer clip upwards to release the glass cover. Hold the glass cover to prevent it falling.

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4  Carefully lift the glass cover out of the retaining bracket in the back and pull out the faulty bulb.

Screen Shot 2017-06-20 at 3.31.14 PM.png

5  Hold the replacement bulb in a soft cloth or tissue (touching the bulb will reduce its life span) and insert it into the socket.

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6a  Reposition the glass cover and twist the retainer clip back in place.
6b  Turn the oven back on at the mains power supply (wall switch).

Removing and replacing the door glass panes for cleaning.

Make sure you follow the precautions and instructions below very carefully. Replacing the glass panes and the door incorrectly may result in damage to the oven and may void your warranty.

Your oven door has 4 panes of glass. The middle and inner panes may be removed for cleaning.

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  • Switch the oven off at the wall before removing the door.
  • Take care, the oven door is heavy. If you have any doubts, do not attempt to remove the door.
  • Make sure the oven and all its parts have cooled down. Do not attempt to handle the parts of a hot oven.
  • Take extreme care when handling the glass panes. Avoid the edges of the glass bumping against any surface. This may result in the glass shattering.
  • Don’t use oven cleaners or any other harsh/abrasive cleaners, cloths, scouring pads, steel wool or sharp metal scrapers to clean the glass surfaces. These scratch the glass and may damage its special coating, which in turn could result in the glass cracking or shattering.
  • If you notice any sign of damage on any of the glass panes (such as chipping or cracks), do not use the oven. Call your Authorised Repairer or Customer Care.
  • Make sure you replace all the glass panes correctly. Do not use the oven without all glass panes correctly in place.
  • If the glass panes feel difficult to remove or replace, do not force them.
    Call your Authorised Repairer or Customer Care for help. Note: service visits providing assistance with using or maintaining the oven are not covered by your warranty.

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1a  Turn the oven off at the wall. Make sure you have prepared enough space for resting the door and its glass panes on a clean, flat surface.
1b  Open the door to its full extent.

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2  Open the levers on the left and right hinges to their full extent, as shown.

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3  Gently close the door until the left and right hinge levers are hooked to the door.

Screen Shot 2017-06-20 at 3.44.10 PM.png

4  Hold the door firmly, as shown.

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5a  Lift the door and disengage the hinges.
5b  Rest the door on a soft surface. Ensure you lay it with the handle side down.


Remove the inner and middle glass panes

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1  Press down on both tabs (1) to release the glass retainer (2).

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2  Lift the inner pane (D) slightly (1), then gently slide out (2).

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3  Slide the first middle pane (C) slightly towards yourself (1), then lift (2) and slide out (3).

Screen Shot 2017-06-20 at 3.51.44 PM.png

4  Slide the second middle pane (B) slightly towards yourself (1), then lift (2) and slide out (3).

After cleaning, replace the glass panes

When replacing the glass panes, make sure that:

  • you replace all three panes correctly, as shown. Each pane must be in the position described below in order to fit into the door and to ensure that the oven operates safely and correctly.
  • you take extra care not to bump the edges of the glass against any object or surface.
  • you do not force any of the panes into place. If you are experiencing difficulties replacing the panes, remove them and start the process again from the beginning. If this still does not help, call Customer Care.


Note-Icon.png Note - the two middle panes (B and C) are identical.
  1. Take the middle pane (B) and hold it firmly. Insert it in the lowest pair of grooves (1), push it slightly towards yourself (2) and gently lower into place (3).

Screen Shot 2017-06-20 at 3.58.16 PM.png

  1. Take the other middle pane (C) and hold it firmly. Insert it in the next pair of grooves (1), push it slightly towards yourself (2) and gently lower into place (3).

Screen Shot 2017-06-20 at 4.00.14 PM.png

  1. Take the inner pane (D), holding it with the angle-cut corner orientated as shown. Insert it in the uppermost pair of grooves (1), push it slightly towards yourself (2) and gently lower into place (3).

Make sure that the angle-cut corner of the inner pane (D) is at the bottom of the oven door, on the left-hand side. It has to be in this position for the door to function correctly.

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  1. Position the glass retainer, as shown. It should sit on the bottom edge of the outer glass (A). Check that the clamps of the glass retainer are not deformed or damaged.

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  1. Gently push the glass retainer back into place. You should be able to hear the tabs on both sides click as they lock the glass retainer in.

Make sure the glass retainer is correctly and firmly in place and that the glass panes are secure.

Refit the door

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1  Hold the door firmly.

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2  Insert the hinge tongues into the slots, making sure that the notches on both sides drop into place as shown.

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3  Open the door to its full extent.

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4a  Fully close the levers on the left and right hinges, as shown.
4b  Close the door, turn the power supply to the oven on at the wall.

 Screen Shot 2017-06-20 at 4.14.30 PM.png

5  Check the door shuts completely and that the door lock (at top centre of door) is not obstructing the door.
6  Check the door sensor (top left) is correctly operating:

  • start a ‘Self Clean’ cycle (see ‘Using the Self clean function’)
  • wait five minutes - the door lock indicator light should turn on.
  • after five minutes turn the function dial to O (Off ).

Do not continue with the Self Clean cycle if the side racks or shelves are in the oven.

If the door lock indicator light does not turn on, or the display shows Screen Shot 2017-06-20 at 4.17.41 PM.png, refer to ‘Troubleshooting’.

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