Troubleshooting
Details various problems, causes, and solutions for certain issues that might come up with your cooktop.
Problem | Possible solutions |
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A burner does not light. |
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The flames are yellow or hard to start. |
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One of my burners has an uneven flame. |
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The flame goes out at low settings. |
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My burners do not turn down much (when running on bottled gas or LPG). | Your cooktop may not have been adjusted correctly. Check this with your service person or installer. |
The flame tips are very yellow. | Call your service person to service the cooktop. |
There is a power failure. |
Models with auto-reignition (CG905DWAC)
All other models (CG905DWFC, CG604DWFC, CG604CWC, CG604LC)
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CG905DWAC models only: All my ‘Burner On’ indicators are flashing. |
Turn all the control dials to O (OFF) and restart. |