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Fisher & Paykel Product Help

Care and cleaning


Before any cleaning or maintenance, always:

  • turn all burners off
  • switch the power to the cooktop off at the wall
  • make sure that the cooktop and its parts are a safe temperature to touch.

General advice

  • Clean the cooktop regularly—do not let stains become burnt on.
  • Do not use abrasive cleaners, cloths or pads to clean any part of your cooktop. Some nylon scourers may also scratch. Check the label.
  • Make sure that no cleaner residue is left on any cooktop part; when heated, these could stain the cooktop.
  • See the following pages for instructions on replacing the pan supports and reassembling the burners correctly after cleaning.
  • Do not clean cooktop parts in a self-cleaning oven.
  • Do not use a steam cleaner.
How often?
How? Important!

Stainless steel base

After every use

  • Soak any stubborn stains under a hot soapy cloth.
  • Wipe the soiling off with a cloth using a mild household detergent or stainless steel cleaner.
  • Wipe with a clean damp cloth.
  • Wipe the surface dry with a microfibre cloth.
  • For extra shine, use a suitable stainless steel polish.
  • Hard water spots can be removed with household white vinegar.
  • Do not use abrasive cleaners, steel soap pads or sharp objects on stainless steel.
  • Always read the label to make sure that your stainless steel cleaner does not contain chlorine compounds as these are corrosive and may damage the appearance of your cooktop.
  • Always rub the stainless steel in the direction of the grain.
  • The graphics are etched onto the steel by laser and will not rub off.

Control dials

As needed

  1. Wipe with a damp cloth and mild detergent.
  2. Dry thoroughly with a soft cloth.

Do not use stainless steel or oven cleaner on the dials, as doing so may damage their coating.

Burner parts, pan supports, wok stand

As needed, but at least once a month

  1. Remove the parts that you wish to clean. See the Figs. following for illustrations of removable burner parts.
  2. Soak stubborn stains in a solution of biological clothes washing detergent.
  3. Clean the parts in hot soapy water. Use a stiff nylon brush or straight-ended paper clip to clear the notches of a flame spreader.
  4. Rinse in warm water.
  5. Dry thoroughly.
  6. Replace the parts correctly, following Figs. 19-23.
  • These parts are also dishwasher safe.
  • To remove discolouration and for extra shine, clean the brass wok burner parts with brass cleaner (CG905DWAC models only).
  • Make sure you keep the notches of the flame spreaders clear. Soiling may clog these and cause problems.
  • Before replacing the burner parts, make sure that they are completely dry. Wet burner parts may result in an irregular flame. Before lighting a burner you have reassembled, check that all of its parts have been positioned correctly. Incorrect assembly can cause dangerous irregular flames and ignition problems.

Ignitor and probe

At least once a month

Clean these very carefully using a toothbrush and methylated spirits (see Fig. 14).
  • The ignitor ensures trouble-free sparking and the probe ensures that the safety valves operate correctly. Check the ignitor and probe regularly to make sure they are clean.

Only models with flame failure protection have probes. 

All gas components of the cooktop

Once every 3-4 years

  • Contact your local Authorised Repairer to perform a thorough check on all gas components on the cooktop.
  • For Authorised Repairer details, see your Service & warranty book or contact Customer Care.
  • All checking and maintenance must be performed by a suitably qualified person.
  • If the gas is connected with a flexible hose, checking should include inspecting the entire length of the flexible hose assembly for any sign of wear or damage.

Replacing the pan supports correctly


The wok support goes in the centre, over the wok burner. The other two pan supports are interchangeable, but need to be rotated to match the rounded corners of the cooktop base.

fig 19.png
Fig. 19 Correct positioning of pan supports (CG905)

CG604 models

The pan supports are interchangeable, but they can only be placed as shown and need to be rotated to match the rounded corners of the cooktop base.

fig 20.png
Fig. 20 Correct positioning of pan supports (CG604 models)

Replacing the burner parts correctly

Semi-rapid, rapid, and auxiliary burners

Fig. 21 Correct positioning of semi-rapid, rapid, and auxiliary burner parts


Wok burner with cast iron cap and ring (CG604 and CG905DWFC models)

Fit the flame spreader to the housing as shown by the arrow in Fig. 22 following. Make sure the burner is not able to rotate.

Fig. 22 Correct positioning of cast iron wok burner parts

Brass wok burner (CG905DWAC models only)

  • Each part of the brass wok burner has locating pins to help you to assemble it correctly after cleaning. See Fig. 23 below.

The brass parts of your wok burner will change colour with use. However, this will not affect performance and you can clean the brass parts with a brass cleaner.

Fig 23.png
Fig. 23 Correct positioning of brass wok burner parts (CG905DWAC models only)

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