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Fisher & Paykel Product Help

Care and cleaning


Before any cleaning or maintenance always:

  • turn all burners off.
  • switch the power to the cooktop off at the wall.
  • make sure that the cooktop and its parts are a safe temperature to touch.

General advice

  • Clean the cooktop regularly—do not let stains become burnt on, as they may become very difficult to remove.
  • Do not use abrasive cleaners, cloths or pads to clean any part of your cooktop. Some nylon scourers may also scratch. Check the label.
  • Clean up spillages as soon as possible. If left to dry on, food residue may clog the flame ports, causing an uneven flame pattern.
  • Make sure that no cleaner residue is left on any cooktop part; when heated, these could stain the cooktop.
  • See the following pages for instructions on replacing the pan supports and reassembling the burners correctly after cleaning.
  • Do not clean cooktop parts in a self-cleaning oven.
  • Do not use a steam cleaner.
How often?
How? Important!

Glass surfaces
After every use

  1. Remove the pan supports, burner caps, and flame spreaders.
  2. Remove any spills or burnt- on food. Soften stubborn soiling under a hot soapy cloth, then use a suitable razor blade scraper to remove.
  3. Wipe with a clean, damp cloth and dry with a lint-free cloth. A microfibre cloth is ideal for this.
    • From time to time, apply ceramic glass cooktop cleaner for protection and a streak-free look, following the cleaner manufacturer’s instructions.
  • Remove stains left by sugary food or spillovers as soon as possible. If left to burn on, they may be difficult to remove or even permanently damage the glass surface.
  • Take extreme care when working around hot surfaces!
  • Heavy-duty scourers, some nylon scourers and harsh/ abrasive cleaning agents may scratch the glass. Always read the label to check if your cleaner or scourer is suitable.

Control dials
As needed

  1. Wipe with a damp cloth and mild detergent. Stainless steel cleaner can be used on the top surface of the dials only.
  2. Dry thoroughly with a soft cloth.

Do not use oven cleaner on the dials, as doing so may damage their coating.
Do not clean in dishwasher. These parts are not dishwasher safe.

Burner caps and rings, flame spreaders, pan supports, wok stand
As needed, but at least once a month

  1. Remove the parts that you wish to clean.
    See the the illustrations following this chart.
  2. Soak stubborn stains in a solution of biological clothes washing detergent or powdered dishwasher detergent.
  3. Clean the parts in hot soapy water. Use a stiff nylon brush or straight-ended paper clip to clear the flame ports.


  1. Rinse in warm water.
  2. Dry thoroughly.
  3. Replace the parts correctly, as shown in the drawings following this chart.
  • Make sure you keep the flame ports clear. Soiling from food spillage may clog these and cause ignition problems or uneven flame patterns.
  • Remove stains left by food or spillovers as soon as possible. If left to burn on, they may be difficult to remove or even permanently discolour these parts.
  • Before replacing the burner parts, make sure that they are completely dry. Wet burner parts may result in an irregular flame.
  • Before lighting a burner you have reassembled, check that all of its parts have been positioned correctly. Incorrect assembly can cause dangerous irregular flames and ignition problems.

Ignitor and probe
At least once a month

Clean these very carefully using a toothbrush dipped into methylated spirits.


A clean ignitor ensures trouble-free sparking. Check the ignitor regularly to make sure it is clean.

All gas components of the cooktop
Once every 3-4 years

  • Contact your local Authorised Repairer to perform a thorough check on all gas components of the cooktop.
  • For Authorised Repairer details, see your Service & warranty book or contact Customer Care.
  • All checking and maintenance must be performed by a suitably qualified person.
  • If the gas is connected with a flexible hose, checking should include inspecting the entire length of the flexible hose assembly for any sign of wear or damage.

Replacing the pan supports correctly 

  • Make sure you use the correct pan support for the burner.

  • Check that the pan support is the right way around and in the correct orientation. The

    wok burners have three locating recesses and the other burners have two locating nodules on the burner cap.

Semi-rapid, rapid and auxiliary burners



Dual and mini wok burners

Dual wok burner illustrated


Replacing the burner parts correctly

Semi-rapid, rapid, and auxiliary burners


Wok and mini wok burners (Dual Wok burner illustrated)


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