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Fisher & Paykel Product Help

Warranty and service

Before you call for service or assistance ...

Check the things you can do yourself.  Refer to the installation instructions and your user guide and check that:

  1. your product is correctly installed
  2. you are familiar with its normal operation.

If after checking these points you still need assistance or parts, please refer to the Service & Warranty book for warranty details and your nearest Authorised Service Centre, Customer Care, or contact us through our local website listed on the back cover.

This appliance has been designed and constructed in accordance with the following codes and specifications:

In New Zealand and Australia:

AS/NZS 60335-1 General Requirements for Domestic electrical appliances
AS/NZS 60335-2-14 Particular Requirements for kitchen machines
AS/NZS 60335-2-15 Particular Requirements for appliances for heating liquids

In China:

IEC60335-2-14
IEC60335-2-15
GB4706.19

In Europe:

  • EN 60335-1 General Requirements for Domestic electrical appliances
  • EN 60335-2-14 Particular Requirements for kitchen machines
  • EN 60335-2-15 Particular Requirements for appliances for heating liquids

European directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE)   (for European Union countries only)
GB This appliance is marked according to the European directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE). By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product.
The symbol  on the product, or on the documents accompanying the product, indicates that this appliance may not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. Disposal must be carried out in accordance with local environmental regulations for waste disposal.
For more detailed information about treatment, recovery and recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.
 

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