Troubleshooting

The coffee is not hot.

• The cups were not preheated.
• The brewing unit has cooled down because 2/3 minutes have elapsed since the last coffee was made.
• The temperature set is too low.

• Warm the cups by rinsing them with hot water.
• Before making coffee, preheat the brewing unit by selecting the RINSING function in the menu.
• Change the set temperature (see section 'Changing and setting menu parameters').

The coffee is not creamy enough.

• The coffee is ground too coarsely.
• Wrong type of coffee.

• Turn the grinding adjustment knob one click anticlockwise towards "1" while the coffee mill is in operation (fig.11).
• Use a type of coffee for espresso coffee makers.

The coffee is delivered too slowly or a drop at a time.

The coffee is ground too finely.

Turn the grinding adjustment knob one click clockwise towards “7” while the coffee mill is in operation (fig. 11). Continue one click at a time until coffee delivery is satisfactory. The effect is only visible after delivering two coffees.

The coffee is delivered too quickly.

The coffee is ground too coarsely.

Coffee does not come out of one of the spouts.

The spouts are blocked.

Clean the spouts with a toothpick (fig. 23).

The coffee does not come out of the spouts, but from around the service door (A2).

• The holes in the spouts are clogged with dry coffee dust.
• The coffee guide (A3) inside the service door is blocked and cannot swing. 

• If necessary, remove coffee deposits with a toothpick, sponge or stiff bristled kitchen brush (fig. 23).
• Thoroughly clean the coffee guide (A3), particularly near the hinges.

Water comes out of the spouts instead of coffee.

The pre-ground coffee may be blocked in the funnel (A21).

Clean the funnel (A21) with a wooden or plastic fork, clean the inside of the machine.