Troubleshooting
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Troubleshooting Chart
If there is a problem, check the chart below to see if you can fix it. If the problem cannot be fixed or persists, call your Authorised Repairer or Customer Care.
| Problem | Possible Causes | What To Do |
|---|---|---|
General |
||
| The oven does not work | No power. | Check that the mains power supply (wall switch) is turned on, the fuse has not tripped and there is no power outage in your area. |
| The clock has not been set | The oven will not function until the clock is set. See ‘First use’ for instructions on setting the clock. | |
| The oven does not work but the display is lit | The oven is set for automatic cooking. | See ‘Automatic cooking’ for instructions. |
| The oven light does not come on when I select a function | The clock has not been set. | The oven will not function until the clock is set. See ‘First use’ for instructions on setting the clock. |
| The oven light bulb(s) have blown. | Replace the light bulb(s). See ‘Care and cleaning’ for instructions. | |
| The oven light does not come when I open the door | This is normal. | The oven light only comes on when you have selected a cooking function. |
| The oven is not heating | The door is opened too frequently during cooking. | Make sure the door is properly closed and avoid opening it frequently during cooking. |
| The clock has not been set. | The oven will not function until the clock is set. See ‘First use’ for instructions on setting the clock. | |
| The oven cancels automatic cooking when I adjust the clock setting | The oven was set for automatic cooking when you were trying to adjust the clock setting. | You can only adjust the clock setting while the oven is not set for automatic cooking. See section ‘Setting the clock and first use’ for instructions. |
| A glass pane in the oven door has cracked, chipped, or shattered | Incorrect cleaning or the edge of the glass hitting against something. | You must NOT use the oven. Call your Authorised Repairer or Customer Care. |
| The oven fan turns on again several minutes after I have turned off the oven | This is normal. | If the oven is over a certain temperature the cooling fan will automatically turn on to cool the oven down. |
| The oven fan stays on when I set a delayed start with Automatic cooking | This is normal. | The oven will not heat up until the start time is reached. |