Fault codes

Last updated
Save as PDF

If the dishwasher malfunctions, it will display a fault code and beep. Check the table below to see if you can correct the fault yourself before contacting Fisher & Paykel Customer Care.

If the dishwasher still will not work, or shows any other fault code

Press to turn the dishwasher off and wait a few minutes.
Press again to turn the dishwasher back on.

If the dishwasher still does not function and/or the problem persists, disconnect the dishwasher from the power supply, turn the water supply off, then contact Fisher & Paykel Customer Care with the fault code information.

Fault codes and Descriptions	Possible Causes	What to do
Drain fault	Drain hose is crimped or bent.	Check the drain hose and straighten if needed.
	The waste water is not draining out.	Ensure that the drain hose is connected in accordance with the installation instructions.
	The turbidity sensor is dirty and requires cleaning.	Gently clean the turbidity sensor with a soft brush (ie toothbrush) to remove any buildup.
No water	Water tap not turned on.	Ensure the water is connected and turned on. Press to restart the dishwasher.
	Insufficient water supply pressure.	Check household water pressure.
	Water inlet hose is crimped or bent, so no or not enough water gets to the dishwasher.	Check the water inlet hose and straighten if needed. Press to restart the dishwasher.
	Drain hose is not connected correctly.	Ensure that the drain hose is connected in accordance with the installation instructions.
Flooding	Flood switch activated.	Turn the dishwasher OFF and ON again. If fault persists, turn water off and disconnect the dishwasher from the power supply. Call Customer Care.
	Water flow error.	Switch dishwasher OFF and ON again. If fault persists call Customer Care.
	Electronics error.	Switch dishwasher OFF and ON again. If the fault persists call Customer Care.
	Water temperature error.	Switch dishwasher OFF and ON again. If fault persists call Customer Care.
(DW60FC6 only)	Data/electronics error.	Switch dishwasher OFF and ON again. If fault persists call Customer Care.
	Electronics/power supply error.	Switch dishwasher OFF and ON again. If fault persists call Customer Care.
(DW60FC6 only)	Doorlock signal error.	Switch dishwasher OFF and ON again. If fault persists call Customer Care.
(DW60FC6 only)	Motor fault.	Switch dishwasher OFF at the power supply. Wait a few moments and switch ON again. If the fault persists, turn water off and disconnect from the power supply. Call Customer Care.