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Fisher & Paykel Product Help

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When loading your drawer, make sure that glass and other fragile items are stable, so that break during the wash, they do not accidentally topple and break during the wash.

When loading your drawer, make sure that

  • you place items so that water coming from the rotating spray arms below can reach all areas (wash performance will be reduced if it can’t)
  • nothing blocks the water from getting to items on the foldaway cup racks
  • glass and other fragile items are stable, so that break during the wash, they do not accidentally topple and break during the wash

How NOT to load your drawer 

  • Overcrowded and wash water will not reach some of the dinnerware.
  • Cups, glasses and bowls must have their openings facing down.
  • The plates are nesting together and wash water may not get through.
  • Ensure cutlery are not nesting or stuck together. They need to be evenly spread out.

  • Ensure dishware items are not forced into or protrude out of the drawer, as this may prevent the internal lid of the drawer from properly sealing which could result in a service call.
  • Locate sharp items safely to prevent injuring the user and damaging the lid assembly.
  • Check the bottom of the cutlery basket to ensure sharp or pointed items have not come through as they may stop spray arm rotation.
  • Ensure cutlery has not fallen through the base rack and stopped the spray arms from rotating.
  • The large bowl is blocking wash water reaching the foldaway cup racks.
  • Large utensils should be placed on the foldaway cup racks so they do not become dislodged and stop the spray arms from rotating.
  • Sharp or pointed items must be placed horizontally or with sharp edges/points facing down to avoid risk of injury.

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