Skip to main content
Fisher & Paykel Product Help

Operating Instructions

 

 

 

Wash Modifiers (some models only)

Along with setting the wash program, you may select one of the following the additional options:

  • Extra dry: Increases the final rinse temperature and the length of the drying phase for improved drying performance.
  • Quick: Uses additional water and energy for a faster wash time, while maintaining wash performance.
  • Sanitize: Raises the water temperature during the rinse phase to sanitize dishes. Ideal for washing items such as baby bottles and preserving jars.
  • Only one modifier can be set at a time
  • Not all modifiers are available for every wash program. If a wash modifier is not available for the chosen wash program, then that modifier cannot be selected.

 

DD*C Models

Wash Program

Modifier Available

Heavy

Extra Dry

Quick

Sanitize

Normal

Extra Dry

Quick

Sanitize

Normal Eco

-

-

-

Fast

Extra Dry

-

-

Delicate

Extra Dry

Quick

-

Rinse

-

-

-

 

DD*D & DD*I Models

Wash Program Modifier Available

Heavy

Extra Dry

Quick

Sanitize

Medium

Extra Dry

Quick

Sanitize

Eco

-

-

-

Fast

Extra Dry

-

-

Delicate

Extra Dry

Quick

-

Rinse

-

-

-

 

DD*C Models:

To set a wash modifier

  1. Make sure the dishwasher is on and detergent (and rinse aid if necessary) has been added.

Double models only: Check the correct drawer is selected, or press Fault Code.JPG to change.

  1. Press Forward Button.JPG to select a wash program.
  2. PressWash Modifier Selector.PNG to scroll through the wash modifier options.
    • The selected wash modifier indicator will light up on the display.
    • Press Start_Pause Button.JPG to start the wash
Wash Modifier Set_DD_C..PNG

 

DD*D and DD*I Models:

To set a wash modifier

  1. Make sure the dishwasher is on and detergent (and rinse aid if necessary) has been added.
  2. Press Forward Button.JPG to select a wash program.
  3. Press Wash Modifier Selector.PNG to scroll through the wash modifier options.
    • The selected wash modifier indicator will light up on the display.
    • Press Right Arrow.PNG to start the wash and close the drawer.
Wash Modifier Set_DD_D&I..PNG

 

Using Sanitize

The sanitize wash modifier adjusts the wash program to meet the conditions required by Section 6, NSF 184 for sanitization to occur.

While sanitize is running, the wash program is monitored to ensure that these conditions are met.

  • Only programs utilizing the sanitize wash modifier are certified to meet the conditions required by Section 6, NSF 184. Other wash programs may not reach the temperatures required for sanitization to occur. See table on previous page for wash programs that have sanitize available
  • For sanitization to occur, the temperature of the water needs to reach 700C/1580F. Check that all items are ‘dishwasher safe’ before running the sanitize modifier.
  • If the wash is interrupted or the water supply is turned off during the program, then the heating conditions for sanitization may not be met. You may need to run the program again to ensure sanitization of your dishes.

At the end of a wash program with sanitize, always check to make sure that sanitization has been successful.

 

DD*C Models:

If sanitization has been successful:

  • The dishwasher will beep
  • 0 Image.JPG will show in the display
  • The sanitize indicator will remain lit.
  • After 30 seconds the display will turn off.

If sanitization has not been successful:

  • An alert will sound
  • An alert code will show in the display
  • The sanitize indicator will not be lit.
  • Check if the water supply has been turned off or the wash program interrupted.
  • Press Start_Power Button.JPG once to stop the beeping and then again to clear the alert code, then run the sanitize cycle again.

See also section ‘How to attend to a fault’.

Wash Modifier Sanitizer_DD_C..PNG
Wash Modifier Sanitizer #2_DD_C..PNG

 

DD*D and DD*I Models:

If sanitization has been successful:

  • The wash will finish as normal.

If sanitization has not been successful:

  • An alert will sound
  • When the drawer is opened the sanitize indicator will flash.
  • Check if the water supply has been turned off or the wash program interrupted.
  • Press and hold Right Arrow.PNG once to stop the beeping and a second time to clear the flashing alert code.
  • Reset sanitize and then run the cycle again.
  • See also section ‘How to attend to a fault
Wash Modifier Sanitizer_DD_D&I..PNG

 

Racking Features - Cutlery Basket

Racking Features_Cutlery Basket.PNG
  • To reduce the risk of injury, we recommend loading knives and sharp utensils with handles facing up.
  • Mix spoons, knives and forks within each section to stop cutlery nesting together and to ensure the water circulates freely.
  • Keep stainless steel from touching silver cutlery to avoid staining.

Removable Anti-nesting Grid

  • The anti-nesting grid clips onto the top of the cutlery basket.
  • Use the grid to separate cutlery items and stop them from nesting together.

 

Removable Tablet Tray

If you are using dishwasher tablets or gel packs, place them on the removable tablet tray, as shown. See also ‘Adding detergent’ for more information

Dishwasher tablets should not be in direct contact with dishes or cutlery or placed on the bottom of the drawer.
Racking Features_Removable Tablet Tray.PNG

 

Removable Small Items Container

(some models only)

  • Small, light items like baby bottle teats are best placed into the small items container to prevent them from being displaced during the wash.
  • You can extend your cutlery basket by clipping the container on its side.
Racking Features_Removable Small Items.PNG
Racking Features_Removable Small Items #2.PNG
  • To optimize the cutlery space within the basket, the small items container can be placed elsewhere in the drawer.
  • If you lay the container flat, make sure that the solid plastic side is facing up.
  • If you place a fully laden container under the cup racks, it is best to leave the rack space directly above the container empty - there may not be enough water reaching items that are placed above.

 

Racking Features - Foldaway Cup Racks

 

Racking Features will Vary Depending on Model

Racking Features_Foldaway Cup Racks.PNG

 

Knife Clip (some models only)

  • This clips onto the adjustable racks and supports knives and other utensils during the wash.
  • Always ensure that knife blades are facing down.
Racking Features_Knife Clip.PNG

 

Racking Features - Folding Tine Rack

Racking Features_Folding Tines #1.PNG
Folding Tines
  • For optimum stability, place larger plates between the longer tines in the front.
  • Fold the tines down if you need the space for pots or other large items.
  • Release by folding tines down towards each other to detach them from the clips at the rear of the unit.
Racking Features_Folding Tines #2.PNG
Racking Features_Removing Folding Tines.PNG
Removing the Folding Tines

The folding tines can be removed if so desired. However it is recommended you fold the tines down rather than remove the whole rack if more space is needed in the dishwasher.

To remove:

Unclip the folding tine rack at each end by pulling firmly towards you.

To replace:

Line up the clips with the base rack and push firmly to click into place.

 

(DD*A Models Only) Racking Features - Fixed Tine Rack

Removable Fixed Tine Rack

  • This rack is your main dish rack. The tine spacing has been optimized for maximum wash performance of plates and bowls.
Racking Features_Removing Fixed Tine Rack.PNG

Remove the rack to make space for larger items.

To remove

  • Lift the trap door up
  • Lift the front of the fixed tine rack up from the base rack
  • Slide the fixed tine rack forward clear of the rear anchoring loop and lift out.

Racking Features_Fixed Tine Rack_Rear.PNG

Fixed tine rack - rear

Racking Features_Fixed Tine Rack_Front.PNG

Fixed tine plate rack - front

To replace

  • Lift the trap door up
  • Hook the rear anchoring loop onto the base rack
  • Lower the fixed tine rack into place
  • Close the trap door to secure.

 

(All Other Models) Racking Features - Spacing-Adjustable Tine Rack

 

Racking Features_Removable Spacing Adj Tine Rack.PNG
Removable Spacing-Adjustable Tine Rack
  • Designed to fit deep bowls (wide spacing) or small plates (narrow spacing), depending on adjustment.
Racking Features_Adj Tine Spacing.PNG
To Adjust the Tine Spacing
  • To adjust between wide and narrow spacings, slide the tines backward or forward by pushing or pulling the handle at the front.
Racking Features_Removing Tine Rack.PNG

Remove the rack to make space for larger items.

To remove the rack

Grip handles at the front and rear of the rack and pull up to unclip.

To replace the rack

Align front and rear clips with the base of the basket and click into place.

 

Loading Suggestions

When Loading Your Drawer, Make Sure that

  • you place items so that water coming from the rotating spray arms below can reach all areas (wash performance will be reduced if it can’t)
  • nothing blocks the water from getting to items on the foldaway cup racks
  • glass and other fragile items are stable, so that they do not accidentally topple and break during the wash.

 

How NOT to Load Your Drawer

Loading_How NOT to load #1.PNG

Loading_How NOT to load #2.PNG

  • By overcrowding, wash water will not reach some of the dinnerware.
  • Cups, glasses and bowls must have their openings facing down.
  • The plates are nesting together and wash water may not get through.
  • Ensure cutlery are not nesting or stuck together. They need to be evenly spread out.
Loading_How NOT to load #3.PNG Loading_How NOT to load #4.PNG
  • Ensure dishware items are not forced into or protrude out of the drawer, as this may prevent the internal lid of the drawer from properly sealing which could result in a service call.
  • Locate sharp items safely to prevent injuring the user and damage the lid assembly.
  • Check the bottom of the cutlery basket to ensure sharp or slim pointed items have not come through too far as they may stop spray arm rotation.
  • Ensure cutlery has not fallen through the base rack and stopped the spray arms from rotating.
  • The large bowl is blocking wash water reaching items on the foldaway cup racks.
  • Large utensils should be placed on the foldaway cup racks so they do not become dislodged and stop the spray arms from rotating.
  • Sharp or pointed items must be placed horizontally or with sharp edges/points facing down to avoid risk of injury.

 

Water Hardness and Dishwashing

What is Water Hardness?

Hard water is water with a high concentration of minerals such as calcium and magnesium. In soft water, this concentration is low. Water hardness varies by geographical location.

 

How does Water Hardness Affect Dishwashing?

  • Hard water can be detrimental to the performance of your dishwasher. Over time, glassware washed in hard water will become cloudy and dishes will become spotted or covered in a white film. Using very hard water can cause dishwasher parts to fail over time.
  • Naturally soft or softened water has no detrimental effects if used with the correct amount of detergent. However, excess detergent combined with hot, soft water may cause irreversible etching on glassware. Etching first appears as a rainbow-coloured film and — if allowed to continue — can make glassware permanently opaque.

 

What Can I Do to Minimise any Detrimental Effects?

Contact your local water company to find out about water hardness in your area.

  • Some models (those with a letter ‘H’ in the model name) have a built-in water softener.
  • Models with water softener are not currently available in New Zealand and Australia.

 

If Your Home has Hard Water and Your Dishwasher has No Built-in Water Softener:

  • Follow the detergent quantity recommendations on the following pages.
  • If available, use a detergent with high phosphate content. Phosphate softens the water and this improves wash results. If detergent with phosphate is not available, we recommend using multi-purpose tablets.
  • Use rinse aid. We recommend you raise the rinse aid setting to 5 to help improve wash performance. See quickstart guide for instructions.
  • Use a dishwasher cleaner/descaler regularly, or whenever you notice a build-up of limescale deposits in your dishwasher.

If your dishwasher has no built-in water softener and you live in a hard water area, we recommend fitting a water softener to the household water supply. If the water hardness in your home is above 250 ppm/14.6 gpg (US), a water softener has to be fitted to maintain the performance of your dishwasher.

 

If Your Home has Naturally Soft or Softened Water:

  • Avoid using too much detergent. Follow the quantity recommendations on the following pages.
  • Ensure the drawer is not overloaded and water can reach all the dishes.

 

Wash Programs and Detergent Quantities

  • Find out about water hardness in your home, then use the table below to determine how much powdered detergent to use for each wash program. See also section ‘Water hardness and dishwashing’.
  • For information on which program to use for your load, see your ‘Quick start guide’. The main powdered detergent dispenser has markings to help you measure the correct quantities. See following section ‘Adding detergent’.

 

 

 

 

 

Water Hardness

parts per million (ppm)

grains per US gallon (gpg)

Wash Programs

Powdered Detergent Quantities (Per Drawer)

US CA

main detergent dispenser marking

NZ AU

grams

GB IE

grams

Softer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Harder

<100 ppm or

< 6 gpg*

Heavy

2/3

20

20

Normal/Medium

2/3

20

20

Eco

2/3

20

20

Fast

1/3

10

10

Delicate

1/3

10

10

Rinse

-

-

-

100 -150 ppm or

6 - 9 gpg

Heavy

full

30

 

Normal/Medium

full

30

 

Eco

full

30

 

Fast

full

30

 

Delicate

full

30

 

Rinse

-

-

 

>150 ppm or

>9 gpg

Heavy

full

30

 

Normal/Medium

full

30

 

Eco

full

30

 

Fast

full

30

 

Delicate

full

30

 

Rinse

-

-

 

* If you have a household water softener installed or for models with built-in water softeners, use the quantities recommended for water with a hardness under 100 ppm/6 gpg, irrespective of the water hardness in your area. See also section ‘Water softener’.

If your water hardness is above 625ppm/36 gpg, we highly recommend you completely fill the main detergent dispenser for all programs (except Rinse) and the swate

If your water hardness is above 625ppm/36 gpg, the wash performance of your dishwasher will decline.

 

Adding Detergent

Powdered Dishwasher Detergent

You may see multiple, equally suitable types of dishwasher detergent on the shelves of your supermarket. Read and follow the detergent manufacturer’s recommendations.
Adding Detergent_Pour Powder.PNG
Adding Detergent_Filling Powder Detergent.PNG

 

Filling the Powdered Detergent Dispenser

  1. Press the latch down to open the dispenser.
  2. Check that the dispenser is empty and dry, then add detergent (do not place solid or liquid tablets in the dispenser). No detergent is needed for the Rinse program.
  3. Close the dispenser until it clicks shut. The detergent will automatically be released into the drawer during the wash program.
When washing heavily soiled dishes and in very hard water you may also fill the secondary dispenser with detergent to aid dishwasher performance.

 

Pouch Packs of Gel or Powder

You may see multiple, equally suitable types of dishwasher detergent on the shelves of your supermarket. Read and follow the detergent manufacturer’s recommendations.
Adding Detergent_Place Tablet in Cutlery Basket.PNG

Adding Detergent_Place Tablet in Cutlery Basket #2.PNG

Place on tablet tray in cutlery basket

 

If the cutlery basket is not being used for a particular load, wedge pack between the racking on the side as shown.

Don’t place the pack on the floor of the drawer, as it may interfere with the spray arm rotation and affect wash performance.
Adding Detergent_Place Tablet in Racking.PNG

 

Solid Dishwasher Tablets

You may see multiple, equally suitable types of dishwasher detergent on the shelves of your supermarket. Read and follow the detergent manufacturer’s recommendations.

 

Adding Detergent_Place Solid Tablet in Cutlery Basket.PNG

Adding Detergent_Place Solid Tablet in Cutlery Basket #2.PNG

Place on tablet tray in cutlery basket

 

If the cutlery basket is not being used for a particular load, wedge tablet between the racking on the side as shown.

Don’t place the tablet on the floor of the drawer, as it may interfere with the spray arm rotation and affect wash performance.
Adding Detergent_Place Solid Tablet in Racking.PNG

 

Unsuitable Detergents

These types of detergent are not suitable and may damage your dishwasher and lead to a service call that is not covered by warranty.

Do not use these in your dishwasher!

  • Liquid detergents
  • Laundry detergents
  • Hand washing liquids
  • Soaps
  • Disinfectants

 

How much Detergent to Use

For powdered detergent, refer to previous section ‘Wash programs and detergent quantities’ and follow the quantities relevant to your location and water hardness level. Use the markings to help you measure the correct quantities. For other types of detergent, follow the manufacturer’s recommendations.

How much detergent to use.PNG

 

Notes on using tablets

  • If you are using tablets, follow manufacturer instructions on the packet. Some tablets may not be suitable for all wash programs.
  • Using tablets could improve wash performance in hard water areas.
  • Make sure that tablets never get in direct contact with dishes or cutlery.
  • If you are using dishwasher tablets with a built-in rinse aid component, we recommend turning off the rinse aid. See your ‘Quick start guide’ for instructions.
Dishwasher detergents are strongly alkaline. They can be extremely dangerous if swallowed. Avoid contact with the skin and eyes and keep children and infirm persons away from the dishwasher when it is open. Check that the powdered detergent dispenser is empty after completion of the wash program.

 

Using Rinse Aid

  • We recommend using liquid rinse aid regularly to give the best drying results.
  • Rinse aid gives a streak-free, sparkling clean look to glass and chinaware. It also prevents metal from tarnishing.
  • The rinse aid dispenser is on the inside of the drawer, underneath the detergent dispenser.
  • It holds approximately 50 ml / 1.7 fl oz of rinse aid.
  • You may hear some unusual, high-pitched beeping when rinse aid is being dispensed. This is normal.

 

When to Refill Rinse Aid

  • If the indicator glows or flashes bright red, refill rinse aid.
  • If the indicator glows or flashes dimly or not at all, you do not need to refill: there is enough rinse aid for the wash.
Lighter coloured rinse aids will not dim the indicator as effectively as darker ones.

 

How to Refill Rinse Aid

  1. Turn the plug anticlockwise and remove.
  2. Pour rinse aid into the circular opening, taking care not to spill any into the drawer.
Any accidental spillages of rinse aid must be wiped up. If not wiped up, spilt rinse aid will cause excessive foaming, which may result in a service call that will not be covered by warranty.
  1. Refit the plug, then turn it clockwise back to its original position.
Make sure that the plug is closed tight, with its hand grip in a vertical position.

 

How Much Rinse Aid to Use

You may need to adjust the amount of rinse aid dispensed in each wash to suit your water conditions. The lowest setting is ‘0 (off)’, the highest is ‘5’. See the ‘Preference options’ for instructions on how to change the rinse aid setting.

  • If there is excessive foam at the end of the wash, reduce the setting.
  • If dishes are wet or streaky after drying, increase the setting.
  • If you live in a hard water area and you have no water softener installed in your water supply or built into your dishwasher, we recommend adjusting the rinse aid setting to 5.

Using Rinse Aid #1.PNG

Turn the plug anticlockwise.

Using Rinse Aid #2.PNG

Remove the plug

Using Rinse Aid #3.PNG

Pour rinse aid into the circular opening

Using Rinse Aid #4.PNG

Refit the plug by turning it clockwise. Ensure it is closed tight.

 

Water Softener (some models only)

  • Only models with a letter ‘H’ in the model name have a built-in water softener.
  •  Models with water softener are not currently available in New Zealand and Australia.
  • Models without built-in water softener: If living in an area with very hard water, consult a plumber on installing a household water softener.

 

Setting up the Water Softener

Determine the Water Hardness in Your Local Area

Your local water company will be able to provide you with information. Identify the setting you require for your dishwasher from the water hardness table below. For example, if your water hardness is 500ppm, then the water softener setting on your dishwasher should be 4. Refer to the ‘Preference options’ section of your ‘Quick start guide’ for instructions on adjusting the water softener setting.

Dishwasher Setting

Water Hardness Scales

Parts Per Million (PPM)

Grains Per Us Gallon (GPG)

ODH

OFH

OE / OClark

Mmol/L

0

0 - 100

0 - 6

0 - 5.6

0 - 10

0 - 7

0 - 0.1

1

100 - 250

6 - 14

5.6 - 14

10 - 25

7 - 17.5

0.1 - 2.5

2

250 - 350

14 - 20

14 - 19.6

25 - 35

17.5 - 24.5

2.5 - 3.5

3

350 - 450

20 - 26

19.6 - 25.2

35 - 45

24.5 - 31.5

3.5 - 4.5

4

450 - 550

26 - 32

25.2 - 30.8

45 - 55

31.5 - 38.5

4.5 - 5.5

5

550 - 625

32 - 36

30.8 - 35

55 - 62

38.5 - 43.8

5.5 - 6.2

 

  • If your water hardness is above 625ppm/36 gpg, we highly recommend you completely fill the detergent dispenser for all programs except Rinse, and the rinse aid setting should be at 5. If your water hardness is above 625ppm/36 gpg, the wash performance of your dishwasher will decline.
  • You may hear some unusual noises when the water softener is in operation, this is normal.

 

How to Fill the Salt Reservoir

  1. Open the drawer.
  2.  Unscrew the salt reservoir cap by turning anticlockwise.
  3. Place the salt into the salt container and pour the contents into the salt reservoir. The salt reservoir can hold up to approximately 1 lb/0.5 kg of salt.
  4. Fit the cap clockwise, tightly, back into its original position.
  5. If you do not wash your dishes immediately after filling the salt reservoir, run a Rinse program to remove any salt water or spilt granules.

 

When filling the salt reservoir, you may notice water being displaced from the water softener overflow.

Double models only:

Each drawer has a separate salt reservoir. Refill each as needed.

The water softener must always be filled with granular salt made especially for dishwasher water softening systems. We do not recommend the use of cooking salt like table salt, rock salt or pellets as they may contain impurities that will impair or diminish the life of the water softener.

 

The Salt Reservoir

Water softening can only take place when there is salt in the reservoir. The salt reservoir must be filled prior to using the dishwasher and whenever the salt indicator light is red.

 

Salt Indicator Light

  • If the salt indicator light is red, the salt reservoir is empty.
  • If the salt indicator light is black, there is enough salt in the reservoir for the wash program that has been selected.
  • DD*A & DD*C models only: The display will also indicate when the salt reservoir is empty by displaying the salt Salt Symbol.JPGsymbol.

 

Fill Salt Reservoir #1.PNG
Fill Salt Reservoir #2.PNG

 

Do not pour detergent or rinse aid into the salt reservoir. Detergent and rinse aid will destroy the water softener.

Fill Salt Reservoir_Salt Only.PNG

Salt only

Fill Salt Reservoir_NO Detergent.PNG

NO Detergent

Fill Salt Reservoir_NO Rinse Aid.PNG

NO Rinse Aid

 

 

  • Was this article helpful?